Which of the Following Characteristics Does Not Accurately Describe the Process

Multiple Choice

Which of the following characteristics does not accurately describe the process of total quality management?

A) making quality principles a part of the organization's strategic objectives
B) applying quality principles to all aspects of operations
C) committing the organization to continuous quality improvement
D) striving to meet customers' needs by doing things right the first time
E) committing the organization to the use of self-managing work teams