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  3. Study Set
    Management Information Systems Study Set 7
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    Exam 12: Customer Relationship Management
  5. Question
    ____________ Is a Customer's Potential Revenue Stream Over a Number
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____________ Is a Customer's Potential Revenue Stream Over a Number

Question 13

Question 13

Multiple Choice

____________ is a customer's potential revenue stream over a number of years.


A) Customer churn
B) Lifetime value
C) Market capitalization
D) Revenue-by-customer

Correct Answer:

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