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  3. Study Set
    Management Information Systems Study Set 7
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    Exam 12: Customer Relationship Management
  5. Question
    __________ Is a Centralized Office Set Up to Receive and Transmit
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__________ Is a Centralized Office Set Up to Receive and Transmit

Question 51

Question 51

Multiple Choice

__________ is a centralized office set up to receive and transmit a large volume of requests by telephone.


A) A call center
B) A contact management system
C) Inbound teleservice
D) Outbound telesales

Correct Answer:

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