In Today's World,Americans Find That Their Customer Service Call Is

Multiple Choice

In today's world,Americans find that their customer service call is answered in Ghana,their CAT scan read by a radiologist in India,and their tax return prepared by an accountant in the Philippines.This has become possible primarily due to ________.

A) collectivism
B) the glass ceiling effect
C) the regional trade agreements
D) globalization
E) distributed leadership