Steve Believes That Achieving Competitive Success in Business Today Requires

Multiple Choice

Steve believes that achieving competitive success in business today requires that managers must understand employee requirements and institute processes that motivate them.He introduces in-house technical training programs for employees, as well as a provision to reimburse the tuition fees for employees who take up courses that benefit both the employee and the organization.Steve is using ________ to motivate and retain employees.

A) performance appraisal methods
B) high-performance work practices
C) mentoring
D) affirmative action