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    Exam 14: Managing Communication
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    When a Person Tells His or Her Manager What the Manager
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When a Person Tells His or Her Manager What the Manager

Question 52

Question 52

Multiple Choice

When a person tells his or her manager what the manager wants to hear,which of the following barriers to effective interpersonal communication is the person using?


A) filtering
B) selective perception
C) feedback
D) defensiveness

Correct Answer:

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