Raymond, as Part of His Recent Promotion, Attended a Seminar

Multiple Choice

Raymond, as part of his recent promotion, attended a seminar that focused on listening skills and giving and receiving feedback effectively. As part of the training, Raymond actually practiced these skills with other managers and employees, many with diverse backgrounds. Raymond found the seminar to be very helpful in pointing out the different approaches preferred by people from different backgrounds. This type of instruction is common in diversity training and is referred to as:

A) skills training.
B) skill building.
C) awareness training.
D) awareness building.
E) homogeneity training.