Scenario A

Multiple Choice

Scenario A. Kleen Kars is a fast-growing organization that performs auto detailing off-site, typically at customers' homes or workplaces. Earlier this year, the HR department set about comparing the amount and type of employees the company expected to have with what they predicted would be needed to support the desired growth, and determined how to achieve this. They determined they would need to hire six more mobile detailers for this market at this time, and try to retain those that were currently employed. Earlier this quarter, they began to implement their recommendations by beginning a recruitment program and revising the pay system. Now the HR department is beginning a formal process to evaluate how well the recruiting and retention has been going, and whether the staff levels are now appropriate.
-When the HR department evaluated the amount and type of employees that should be hired,which stage of the HR planning process were they in?

A) Scanning
B) Programming
C) Planning
D) Screening
E) Delivery