Multiple Choice
In the context of total quality management, which of the following is one of Deming's "14 points" of quality?
A) Strive for short-term improvement rather than long-term profit.
B) Ensure compliance by punishing those who deviate from process.
C) Eliminate slogans, exhortations, and arbitrary targets.
D) Use numerical quotas.
E) Mass inspection is the best way to ensure quality.
Correct Answer:

Verified
Correct Answer:
Verified
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