Anne Is Evaluating a New Customer Relationship Management Software Solution

Multiple Choice

Anne is evaluating a new customer relationship management software solution for her business. She knows several business owners and managers who have implemented the software in their organizations. Instead of conducting a trial in her own company, she asks them for their advice. Anne is most likely searching for a(n) _____ solution to her problem.

A) experimental
B) optimal
C) ready-made
D) statistical
E) custom-made