Employees Were Paid and Evaluated Based on Quantity of Output

Multiple Choice

Employees were paid and evaluated based on quantity of output so it expected the continuous improvement team to meet during the two daily 15-minute breaks. The only space available for these meetings was the noisy breakroom. Then management wondered why the group was not producing results. The most likely reason is ________

A) a lack of resources within the group
B) external conditions imposed on the group
C) a poor strategy for managing quality
D) a lack of group cohesiveness