In a Survey Conducted in November 2002 of 1400 International

Short Answer

In a survey conducted in November 2002 of 1400 international business travelers concerning in-flight service over the past few years, the following information was obtained. Round answers to three decimal places, if necessary.
If a person in the survey is chosen at random, what is the probability that he or she has rated the in-flight service as remaining the same or improved over the time frame in question?
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What is the probability that he or she has rated the in-flight service as remaining the same or diminished over the time frame in question? Round to three decimal places, if necessary, and be sure to express answer in decimal form, not as a percentage.
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