Elizabeth Now Begins to Cry

Multiple Choice

Elizabeth now begins to cry. George leans forward and states, "Elizabeth, it is okay to cry. Please tell me where the pain is and I will try to help you get comfortable. Is it okay if I help you?" Identify the effective communication skills that demonstrate caring and the use of supportive therapeutic communication skills used by the nurse.

A) attending, responding, clarifying, and supporting
B) attending, reassuring, focusing, and clarifying
C) conveying acceptance, asking related questions, providing information, and responding
D) conveying acceptance, asking related questions, providing support