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    Operations Management Sustainability Study Set 4
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    Exam 6: Managing Quality
  5. Question
    Which of the Four Major Categories of Quality Costs Is
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Which of the Four Major Categories of Quality Costs Is

Question 7

Question 7

Multiple Choice

Which of the four major categories of quality costs is particularly hard to quantify?


A) prevention costs
B) appraisal costs
C) internal failure costs
D) external failure costs
E) None is hard to quantify.

Correct Answer:

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