Hollywood Video Is a Small Video Stored Located in Minneapolis

Essay

Hollywood Video is a small video stored located in Minneapolis.It is open 24 hours a day and experiences customers arriving throughout the day.The video store manager was interested in determining the traffic in his store.This made him conduct a study regarding the arrival process of his customers.He found that the customers arrive uniformly at the rate of 10 customers per hour.The Video Store has a single clerical staff to process the customer request (checkout a video cassette).The clerical staff takes an average of 5 minutes to checkout a customer.
a.If we assume that every incoming customer rents at least one video,what is the average number of customers in the video store?
b.For the same assumption,determine the utilization of the clerical staff.