Zeus Industries Sells Satellite Television Systems

Multiple Choice

Zeus Industries sells satellite television systems.The senior management feels that barriers are hindering communication.Frequently,senior managers feel that their employees are telling them only what they think the senior managers want to hear.Some middle managers are unable to deal with the vast amount of information in this fast-changing industry. When the information middle managers have to work with exceeds their processing capacity,the result is:

A) feedback.
B) information overload.
C) defensiveness.
D) filtering.