Doug Is an IT Support Officer in His Organisation

Multiple Choice

Doug is an IT support officer in his organisation.The majority of the time,he receives calls relating to network access problems,login problems and other small issues related to computer usage.Doug sees himself as a motivated individual.He tries very hard to do his job well. The amount of effort Doug is willing to put in relates to:

A) intensity
B) direction
C) persistence
D) all of the above