Sarah's Manager Has Informed Her That the Old Computer Software

Multiple Choice

Sarah's manager has informed her that the old computer software cannot accommodate their new customer load.Sarah is responsible for finding new software for her department.Sarah has to work out the functions that need to be carried out by the software and then look at all of the possible software programs to see how well they meet the weighted criteria.She then selects the alternative with the highest total score. Sarah's manager informing her of the need for new software exemplifies:

A) identification of decision criteria.
B) defining the problem.
C) rating each alternative on each criterion.
D) computing the optimal decision.