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    Business
  3. Study Set
    Organisational Behaviour
  4. Exam
    Exam 5: Emotions and Moods
  5. Question
    _______________ Is When an Employee Expresses and Suppresses Emotions During
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_______________ Is When an Employee Expresses and Suppresses Emotions During

Question 55

Question 55

Multiple Choice

_______________ is when an employee expresses and suppresses emotions during interpersonal transactions at work.


A) Dissonance
B) Emotional labour
C) Emotional intelligence
D) Negative synergy

Correct Answer:

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