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    "Quality Is Free," Meaning That the Costs of Poor Quality
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"Quality Is Free," Meaning That the Costs of Poor Quality

Question 193

Question 193

Multiple Choice

"Quality Is Free," meaning that the costs of poor quality have been understated, is the work of:


A) W. Edwards Deming.
B) Joseph M. Juran.
C) Philip B. Crosby.
D) Crosby, Stills, and Nash.
E) Armand Feigenbaum.

Correct Answer:

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