Multiple Choice
All of the following are supportive communication principles EXCEPT:
A) Focus on the problem and not the person.
B) Be specific and descriptive, not global or evaluative.
C) Own, rather than disown, the communication.
D) Seek to be heard and understood.
E) Be congruent - match the words with the body language.
Correct Answer:
Verified
Correct Answer:
Verified
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