Antonio Is Filling Out the Paperwork to Select His Health

Multiple Choice

Antonio is filling out the paperwork to select his health care benefits from a package. Meanwhile the HR manager is discussing with the department head the location of Antonio's office, which will have a window. In which phase of the negotiation process is Antonio?

A) preparation and planning
B) definition of ground rules
C) clarification and justification
D) bargaining and problem solving
E) closure and implementation