SCENARIO 7-1 You Are a Professor Trying to Mediate a Dispute.Four

Multiple Choice

SCENARIO 7-1 You are a professor trying to mediate a dispute.Four students have been asked to prepare a team presentation; the four team members cannot agree upon how to proceed.The members are not speaking to each other and are standing at a great distance from one another.Most of the members of the team are frowning and,when asked to discuss the problem,their voice tones indicate that they are unhappy with the situation.
-Refer to Scenario 7-1.You can tell there is a communication problem based on

A) filtering.
B) interpretation.
C) nonverbal communications.
D) channel analysis.
E) selective perception.