Suppose a Sales Manager Is Unhappy with the Performance of Her

Multiple Choice

Suppose a sales manager is unhappy with the performance of her sales people and attributes this to laziness on their part.Closer scrutiny of the real situation,however,shows that the sales manager has made a "fundamental attribution error." This means that she has

A) only attended to superficial indicators.
B) inadequately explored the job satisfaction of the sales people.
C) merely stereotyped employees.
D) underestimated the effects of external factors relative to internal factors.
E) ignored her responsibility in the entire process of not holding workers accountable.