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    Marketing Study Set 15
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    Exam 21: Implementing Interactive and Multichannel Marketing
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    Buzz Is a Particularly Influential Force
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Buzz Is a Particularly Influential Force

Question 85

Question 85

Multiple Choice

Buzz is a particularly influential force.According to Jeff Bezos,president of Amazon.com,"If you have an unhappy customer on the Internet,he doesn't tell his six friends,he tells his __________ friends!"


A) 6
B) 60
C) 600
D) 6,000
E) 6 million

Correct Answer:

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