Many Firms Now Use E-Mail and the Internet to Promote

Multiple Choice

Many firms now use e-mail and the Internet to promote their products instead of sending promotional literature to current and prospective customers though the mail.UPS and FedEx continue to grow,as they have both expedited (overnight) and ground package delivery services.These marketplace activities have caused the U.S.Postal Service (USPS) to lose millions of customers and billions of dollars in revenues.The USPS has challenges ahead in coping with ___________ forces in the marketplace.

A) economic
B) competitive
C) legal
D) social
E) technological