A Restaurant Manager Tracks Complaints from the Diner Satisfaction Cards

Multiple Choice

A restaurant manager tracks complaints from the diner satisfaction cards that are turned in at each table.The data collected from the past week's diners appear in the following table. Using a classic Pareto analysis,what categories comprise about 20% of the total complaints?

A) Order mistake,Too expensive,Food temperature,Slow service
B) Slow service,Order mistake,
C) Food taste,Food temperature,Slow service
D) Food taste,Table/utensils dirty