Multiple Choice
The first three cars I bought all fell apart around 50,000 miles.It was called planned obsolescence and no one seemed to care until companies entered the market that promised 70,000,then 80,000,and finally 100,000 warranties.What sets a great car apart from a good one now is not the quality,which is assumed,but performance,safety and fuel economy.A car that can achieve all three is highly sought after.In the automotive market,performance,safety and fuel economy are sterling examples of:
A) order winners.
B) the voice of the engineer.
C) order qualifiers.
D) the voice of the customer.
Correct Answer:

Verified
Correct Answer:
Verified
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