Imagine You Are the Owner/operator of a Custom Printing Business

Essay

Imagine you are the owner/operator of a custom printing business. One morning you arrive at work and discover you have five customer orders that have different requirements and different total processing times. You ponder the sequence for a while and then decide to run the printing jobs in first-come, first-served order. What are some measures you could apply to your performance to measure whether you have done a good job? How is each measure calculated?