A Restaurant Manager Tracks Complaints from the Diner Satisfaction Cards

Multiple Choice

A restaurant manager tracks complaints from the diner satisfaction cards that are turned in at each table.The data collected from the past week's diners appear in the following table. Using a classic Pareto analysis,what categories comprise 80% of the total complaints?

A) Table/utensils dirty
B) Table/utensils dirty,Food taste,Slow service
C) Food taste,Food temperature,Order mistake,Slow service,Table/utensils dirty
D) Food taste,Food temperature,Order mistake,Slow service,Too expensive