Analyzing Zappos Success Using Herzberg's Two-Factor Theory of Motivation Would

Multiple Choice

Analyzing Zappos success using Herzberg's two-factor theory of motivation would suggest that addressing

A) hygiene factors,like being among the best paid employees in the retail industry,are the only reason for the firm's success.
B) content factors,like the collaborative atmosphere each employee creates are the only reason for the firm's success.
C) motivators,like the autonomy in customer service,are the only reason for the firm's success.
D) hygiene factors and motivators all help to contribute to Zappos' success.