Allan Is a Member of a Union

Multiple Choice

Allan is a member of a union.The supervisor at the firm where he works gave Allan a three-day suspension for not wearing his protective shoes on the manufacturing floor of his firm.Allan appealed the suspension and the company's plant manager refused to rescind the suspension.The union wants to appeal this decision to a neutral third party for a ruling.What procedure does the union want to utilize?

A) mediation
B) negotiation
C) arbitration
D) conflict management