Multiple Choice
A dissatisfied customer feels that she has been defrauded by an individual salesperson. As a result, she confronts this salesperson angrily and demands a refund. Which form of conflict has occurred in this situation?
A) Interorganizational conflict
B) Interpersonal conflict
C) Intergroup conflict
D) Interrole conflict
Correct Answer:

Verified
Correct Answer:
Verified
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