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    Exam 8: Communication
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    When a Supervisor Sends a Message to His or Her
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When a Supervisor Sends a Message to His or Her

Question 86

Question 86

Multiple Choice

When a supervisor sends a message to his or her employees who comprise a diverse workgroup, both parties to the message should be sensitive to:


A) the perceptual screens.
B) the external environment.
C) the informal communication channel.
D) the implicit thoughts and feelings of each other.

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