Suppose, for Example, That a Sales Manager Is Evaluating the Performance

Multiple Choice

Suppose, for example, that a sales manager is evaluating the performance of his employees. One employee does not get along well with colleagues and rarely completes sales reports on time. This employee, however, generates the most new sales contracts in the office. The sales manager chooses to ignore the negative information and evaluates the salesperson only on contracts generated. The manager is exercising:

A) projection.
B) selective perception.
C) self-fulfilling prophecy.
D) impression management.