Deck 6: B: Listening

Question 1

Questioning is considered to be an important aid to effective informational listening.

Answer 1

True

Question 2

Because most young people today have grown up surrounded by environmental distractions, they are able to multitask without a decline in their listening competence.

Answer 2

False

Question 3

A room that is too hot or cold may present environmental challenges that make it difficult for a person to listen well.

Answer 3

True

Question 4

Active listeners are considered by others to be more competent communicators overall.

Question 5

Listening is an involuntary passive activity.

Question 6

Critical thinking is an essential component of empathic listening.

Question 7

Poor listening behaviors can make an individual less attractive and may reduce the chances that his or her partner will make self-disclosures.

Question 8

Many people experience listening apprehension, a state of anxiety, fear, or dread associated with listening, which can be a barrier to their communication competence.

Question 9

During a heart-to-heart conversation with a close friend, we would most likely be engaged in appreciative listening.

Question 10

Content-oriented listeners prefer to listen to information from sources they perceive to be credible and enjoy examining the information they receive from a variety of angles.

Question 11

Defensive listeners are considered to be highly focused and effective because they take in all of the relevant information before critiquing it and then offer a response.

Question 12

Listening mistakes result in millions of dollars in losses for U.S. businesses every year.

Question 13

Time-oriented listeners indicate a preference for receiving information that is organized chronologically according to some time frame.

Question 14

In American culture, we tend to value listening more than talking, which can create an awkward imbalance to the communication process and stifle conversations.

Question 15

Competent communication requires an ability to adapt one's listening style to meet the context.

Question 16

It is possible for those who are deaf to listen.

Question 17

Appreciative listening offers no benefit to the listener besides the enjoyment he or she receives from the activity.

Question 18

It is a myth that hearing ability naturally declines with age.

Question 19

Responding is an important part of the listening process.

Question 20

Hearing and listening are distinctly different activities.

Question 21

Research suggests that women are better listeners than men are.

Question 22

Decoding messages over the telephone often requires more effort than would be required in a face-to-face interaction because we lack nonverbal cues such as facial expression, body movement, and eye behavior.

Question 23

Although it is common and sometimes beneficial to us, selective listening can also be considered an unethical communication behavior in some contexts.

Question 24

African Americans are thought to be more expressive listeners than Caucasian Americans are.

Question 25

Preferences for how listeners should behave and respond vary according to culture.

Question 26

Attacking means to listen specifically to find weaknesses in others and pull those weaknesses out at strategic or embarrassing times.