Deck 9: Exploring

Question 1

During the exploration phase, leading questions are generally counterproductive because they tend to narrow a process that should usually be quite open and expansive.

Answer 1

True

Question 2

The _____ skill helps you and clients to maintain a sense of coherence by exploring smaller, more manageable units of information one at a time.

A)empathizing
B)partializing
C)active-listening
D)questioning

Answer 2

B

Question 3

By looking for social supports, you encourage clients to consider what they have learned and realized.

Answer 3

False

Question 4

Effective use of the reflecting feelings skill requires a large and sophisticated vocabulary of terms that connote emotions.

Question 5

During the exploration process, a social worker should:

A)avoid asking open-ended questions.
B)ask multiple questions one after the other.
C)intersperse his or her questions with active-listening responses.
D)use leading or suggestive questions to encourage people to express themselves expansively.

Question 6

During the exploration process, going beyond what is said occurs when a social worker:

A)uses the empathic understanding of clients' messages to extend slightly what they express.
B)asks questions to encourage clients to elaborate about something they have just said or done.
C) mirrors exactly what clients say through expressed, verbal messages.
D)focusses exclusively on the nonverbal messages communicated by clients.

Question 7

Which of the following statements is true of the skill of reflecting issues?

A)By reflecting issues, you demonstrate to clients that you understand their view of identified needs, problems, or other topics of concern.
B)The issues clients initially introduce will always remain the primary focus.
C)Reflection of an issue always conveys moral approval or professional agreement to work toward its resolution.
D)It represents a more specific application of the partializing skill.

Question 8

_____ are client's predictions about how resolution of problems or achievement of goals could or should occur.

A)Explanatory hypotheses
B)Change-oriented hypotheses
C)Policy-analyses
D)Intersectional analyses

Question 9

Seeking clarification is not necessary when a client and a social worker speak the same language.

Question 10

In the context of social work, exploring a situation involves:

A)exploring how often episodes of an issue occur.
B)examining current and, when applicable, past circumstances.
C)encouraging clients to explore aspects of themselves as individual human beings.
D)the thinking, feeling, and doing aspects of clients' experiences.

Question 11

Which of the following is an open-ended question?

A)What are you planning to do after graduation?
B)What happened after your divorce?
C)Who is your class teacher?
D)How many pills did you take?

Question 12

Why is it important to look for clients' competencies?

A)It allows social workers to help clients' reduce their emotional quotients.
B)It allows social workers to check the progress of a potentially dangerous client.
C)It helps social workers to discover clients' traits and attributes that are often not apparent.
D)It helps social workers validate invalid hypotheses.

Question 13

While using the skill of reflecting content, a social worker should use the same words and phrases that his or her client uses.

Question 14

_____ is the empathic skill of communicating your understanding of the factual, descriptive, or informational part of a message.

A)Preparatory empathy
B)Socialization ability
C)Reflecting content
D)Reflecting feelings

Question 15

Which of the following statements is true of the skill of reflecting feelings?

A)It requires that a social worker feel the same emotions as those felt by clients.
B)Effective use of the reflecting feelings skill requires a limited and standard vocabulary of terms that connote emotions.
C)It cannot be used to interpret nonverbal messages.
D)Early in the working relationship between a social worker and a client, unspoken emotions are ignored.

Question 16

Which of the following is a closed-ended question?

A)What was it like being married?
B)Do you have a dog?
C)What are your views on the current situation in Syria?
D)How did she react to the news?

Question 17

_____ is the most complete form of active listening.

A)Reflecting feelings and meaning
B)Partializing
C)Seeking clarification
D)Looking for assets and social supports

Question 18

Which of the following statements is true of genograms?

A)In genograms, squares are used to represent females and circles are used to identify males.
B)They are typically used to develop views about environmental phenomena.
C)In genograms, a line extended downward from a relationship bracket line indicates an uncommitted relationship.
D)They help to increase awareness and understanding of how families influence their members.

Question 19

Linda is a social worker.During a meeting with a client, she notices that her client, Thomas, hesitates to talk about his childhood.Whenever the topic comes up for discussion, he avoids direct eye contact with Linda and gives vague replies to her questions.So, Linda asks, "Would you please elaborate on how your childhood was?" In this scenario, Linda is _____.

A)asking a closed-ended question
B)looking for assets and social supports
C)communicating her understanding of the factual part of the discussion.
D)seeking clarification

Question 20

Cultural views and religious and spiritual beliefs are examples of psychological dimensions of a person.

Question 21

Case Situation: You are interviewing a man who has been accused of molesting his 13-year-old stepdaughter.He is required to receive counseling to stay out of jail while the judge considers whether to proceed with felony charges.During the interview, he says, "I don't know why she said that I did those things.It really hurts me.I've been good to her and her mother.She's just lying, and I don't know why.Maybe she's nuts."
a.Which questions would you ask to elicit facts from your client?

Question 22

Case Situation: You are in the midst of the first interview with a teenage couple (an African American female [Jamilla] and white male [Dale]) who have sought counseling prior to their forthcoming marriage.She says, "I know there are going to be lots of difficulties, and that's why we're here.We don't want the problems to get in the way of our feelings for each other."
a.Formulate an open-ended question to follow her statement.

Question 23

Reflection of an issue conveys moral approval.

Question 24

Through a process called contemplation, you take a small leap beyond the expressed message of a client to bring into greater awareness or clarity information that the client already knows.

Question 25

T F 8.Going beyond what is said involves guessing the meaning of a client's messages.

Question 26

When you communicate your understanding of clients' explanatory hypotheses, they feel heard and feel like genuine collaborators in the helping process.