Question 1

During the exploration process, going beyond what is said occurs when a social worker:

Accepted Answer

A) uses the empathic understanding of clients' messages to extend slightly what they express. 
B) asks questions to encourage clients to elaborate about something they have just said or done. 
C)  mirrors exactly what clients say through expressed, verbal messages. 
D) focusses exclusively on the nonverbal messages communicated by clients. 
A) uses the empathic understanding of clients' messages to extend slightly what they express. 
B) asks questions to encourage clients to elaborate about something they have just said or done. 
C)  mirrors exactly what clients say through expressed, verbal messages. 
D) focusses exclusively on the nonverbal messages communicated by clients. A

Question 2

During the exploration phase, leading questions are generally counterproductive because they tend to narrow a process that should usually be quite open and expansive.

Accepted Answer

A) True 
 B)False  True

Question 3

When you communicate your understanding of clients' explanatory hypotheses, they feel heard and feel like genuine collaborators in the helping process.

Accepted Answer

A) True 
 B)False  True

Question 4

Seeking clarification is not necessary when a client and a social worker speak the same language.

Accepted Answer

A) True 
 B)False

Question 5

During the exploration process, a social worker should:

Accepted Answer

A) avoid asking open-ended questions. 
B) ask multiple questions one after the other. 
C) intersperse his or her questions with active-listening responses. 
D) use leading or suggestive questions to encourage people to express themselves expansively. 
A) avoid asking open-ended questions. 
B) ask multiple questions one after the other. 
C) intersperse his or her questions with active-listening responses. 
D) use leading or suggestive questions to encourage people to express themselves expansively.

Question 6

_____ are client's predictions about how resolution of problems or achievement of goals could or should occur.

Accepted Answer

A) Explanatory hypotheses 
B) Change-oriented hypotheses 
C) Policy-analyses 
D) Intersectional analyses 
A) Explanatory hypotheses 
B) Change-oriented hypotheses 
C) Policy-analyses 
D) Intersectional analyses

Question 7

Which of the following statements is true of the skill of reflecting feelings?

Accepted Answer

A) It requires that a social worker feel the same emotions as those felt by clients. 
B) Effective use of the reflecting feelings skill requires a limited and standard vocabulary of terms that connote emotions. 
C) It cannot be used to interpret nonverbal messages. 
D) Early in the working relationship between a social worker and a client, unspoken emotions are ignored. 
A) It requires that a social worker feel the same emotions as those felt by clients. 
B) Effective use of the reflecting feelings skill requires a limited and standard vocabulary of terms that connote emotions. 
C) It cannot be used to interpret nonverbal messages. 
D) Early in the working relationship between a social worker and a client, unspoken emotions are ignored.

Question 8

Effective use of the reflecting feelings skill requires a large and sophisticated vocabulary of terms that connote emotions.

Accepted Answer

A) True 
 B)False

Question 9

_____ is the most complete form of active listening.

Accepted Answer

A) Reflecting feelings and meaning 
B) Partializing 
C) Seeking clarification 
D) Looking for assets and social supports 
A) Reflecting feelings and meaning 
B) Partializing 
C) Seeking clarification 
D) Looking for assets and social supports

Question 10

Linda is a social worker.During a meeting with a client, she notices that her client, Thomas, hesitates to talk about his childhood.Whenever the topic comes up for discussion, he avoids direct eye contact with Linda and gives vague replies to her questions.So, Linda asks, "Would you please elaborate on how your childhood was?" In this scenario, Linda is _____.

Accepted Answer

A) asking a closed-ended question 
B) looking for assets and social supports 
C) communicating her understanding of the factual part of the discussion. 
D) seeking clarification 
A) asking a closed-ended question 
B) looking for assets and social supports 
C) communicating her understanding of the factual part of the discussion. 
D) seeking clarification

Question 11

Which of the following is a closed-ended question?

Accepted Answer

A) What was it like being married? 
B) Do you have a dog? 
C) What are your views on the current situation in Syria? 
D) How did she react to the news? 
A) What was it like being married? 
B) Do you have a dog? 
C) What are your views on the current situation in Syria? 
D) How did she react to the news?

Question 12

The _____ skill helps you and clients to maintain a sense of coherence by exploring smaller, more manageable units of information one at a time.

Accepted Answer

A) empathizing 
B) partializing 
C) active-listening 
D) questioning 
A) empathizing 
B) partializing 
C) active-listening 
D) questioning

Question 13

Case Situation: You are interviewing a man who has been accused of molesting his 13-year-old stepdaughter.He is required to receive counseling to stay out of jail while the judge considers whether to proceed with felony charges.During the interview, he says, "I don't know why she said that I did those things.It really hurts me.I've been good to her and her mother.She's just lying, and I don't know why.Maybe she's nuts."
a.Which questions would you ask to elicit facts from your client?

Accepted Answer

Students' answers will vary.The skill of

Question 14

Why is it important to look for clients' competencies?

Accepted Answer

A) It allows social workers to help clients' reduce their emotional quotients. 
B) It allows social workers to check the progress of a potentially dangerous client. 
C) It helps social workers to discover clients' traits and attributes that are often not apparent. 
D) It helps social workers validate invalid hypotheses. 
A) It allows social workers to help clients' reduce their emotional quotients. 
B) It allows social workers to check the progress of a potentially dangerous client. 
C) It helps social workers to discover clients' traits and attributes that are often not apparent. 
D) It helps social workers validate invalid hypotheses.

Question 15

Which of the following statements is true of the skill of reflecting issues?

Accepted Answer

A) By reflecting issues, you demonstrate to clients that you understand their view of identified needs, problems, or other topics of concern. 
B) The issues clients initially introduce will always remain the primary focus. 
C) Reflection of an issue always conveys moral approval or professional agreement to work toward its resolution. 
D) It represents a more specific application of the partializing skill. 
A) By reflecting issues, you demonstrate to clients that you understand their view of identified needs, problems, or other topics of concern. 
B) The issues clients initially introduce will always remain the primary focus. 
C) Reflection of an issue always conveys moral approval or professional agreement to work toward its resolution. 
D) It represents a more specific application of the partializing skill.

Question 16

T F 8.Going beyond what is said involves guessing the meaning of a client's messages.

Accepted Answer

A) True 
 B)False

Question 17

Case Situation: You are in the midst of the first interview with a teenage couple (an African American female [Jamilla] and white male [Dale]) who have sought counseling prior to their forthcoming marriage.She says, "I know there are going to be lots of difficulties, and that's why we're here.We don't want the problems to get in the way of our feelings for each other."
a.Formulate an open-ended question to follow her statement.

Accepted Answer

Students' answers will vary.Going beyond

Question 18

By looking for social supports, you encourage clients to consider what they have learned and realized.

Accepted Answer

A) True 
 B)False

Question 19

Through a process called contemplation, you take a small leap beyond the expressed message of a client to bring into greater awareness or clarity information that the client already knows.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following statements is true of genograms?

Accepted Answer

A) In genograms, squares are used to represent females and circles are used to identify males. 
B) They are typically used to develop views about environmental phenomena. 
C) In genograms, a line extended downward from a relationship bracket line indicates an uncommitted relationship. 
D) They help to increase awareness and understanding of how families influence their members. 
A) In genograms, squares are used to represent females and circles are used to identify males. 
B) They are typically used to develop views about environmental phenomena. 
C) In genograms, a line extended downward from a relationship bracket line indicates an uncommitted relationship. 
D) They help to increase awareness and understanding of how families influence their members.

During the exploration process, going beyond what is said occurs when a social worker:

During the exploration phase, leading questions are generally counterproductive because they tend to narrow a process that should usually be quite open and expansive.

When you communicate your understanding of clients' explanatory hypotheses, they feel heard and feel like genuine collaborators in the helping process.

Seeking clarification is not necessary when a client and a social worker speak the same language.

During the exploration process, a social worker should:

_____ are client's predictions about how resolution of problems or achievement of goals could or should occur.

Which of the following statements is true of the skill of reflecting feelings?

Effective use of the reflecting feelings skill requires a large and sophisticated vocabulary of terms that connote emotions.

_____ is the most complete form of active listening.

Which of the following is a closed-ended question?

The _____ skill helps you and clients to maintain a sense of coherence by exploring smaller, more manageable units of information one at a time.

Why is it important to look for clients' competencies?

Which of the following statements is true of the skill of reflecting issues?

T F 8.Going beyond what is said involves guessing the meaning of a client's messages.

By looking for social supports, you encourage clients to consider what they have learned and realized.

Through a process called contemplation, you take a small leap beyond the expressed message of a client to bring into greater awareness or clarity information that the client already knows.

Which of the following statements is true of genograms?

Introduction

Introduction to Professionalism

Critical Thinking, Scientific Inquiry, and Lifelong Learning

Diversity and Difference; Human Rights; Social, Economic, and Environmental Justice; and Polic

Social Work Values and Ethical Decision Making

Talking and Listening: the Basic Interpersonal Skills

Preparing

Beginning

Assessing

Contracting

Working and Evaluating

Ending

Filters

Exam 9: Exploring

During the exploration process, going beyond what is said occurs when a social worker:

During the exploration phase, leading questions are generally counterproductive because they tend to narrow a process that should usually be quite open and expansive.

When you communicate your understanding of clients' explanatory hypotheses, they feel heard and feel like genuine collaborators in the helping process.

Seeking clarification is not necessary when a client and a social worker speak the same language.

During the exploration process, a social worker should:

_____ are client's predictions about how resolution of problems or achievement of goals could or should occur.

Which of the following statements is true of the skill of reflecting feelings?

Effective use of the reflecting feelings skill requires a large and sophisticated vocabulary of terms that connote emotions.

_____ is the most complete form of active listening.

Which of the following is a closed-ended question?

The _____ skill helps you and clients to maintain a sense of coherence by exploring smaller, more manageable units of information one at a time.

Why is it important to look for clients' competencies?

Which of the following statements is true of the skill of reflecting issues?

T F 8.Going beyond what is said involves guessing the meaning of a client's messages.

By looking for social supports, you encourage clients to consider what they have learned and realized.

Through a process called contemplation, you take a small leap beyond the expressed message of a client to bring into greater awareness or clarity information that the client already knows.

Which of the following statements is true of genograms?

Introduction

Introduction to Professionalism

Critical Thinking, Scientific Inquiry, and Lifelong Learning

Diversity and Difference; Human Rights; Social, Economic, and Environmental Justice; and Polic

Social Work Values and Ethical Decision Making

Talking and Listening: the Basic Interpersonal Skills

Preparing

Beginning

Assessing

Contracting

Working and Evaluating

Ending

Filters