Deck 3: Responsiveness

Question 1

____ is a term describing something that directly and thoroughly reflects, or reacts to, the situation at hand.

A) Responsiveness
B) Reactivity
C) Reactionary
D) Resilient

Answer 1

A

Question 2

Which of the following is not a guideline for producing responsive communications?

A) Address the objective.
B) Adhere to the parameters.
C) Target the audience.
D) Use theory to guide research.

Answer 2

D

Question 3

Delivering a communication that is unresponsive can call into question your competence and motives.

Answer 3

True

Question 4

Which of the following is not a benefit of narrower topics?

A) Narrower topics facilitate a clearer and more focused communication.
B) Narrower topics require proficiency with a smaller body of information.
C) Narrower topics provide more options in terms of how to cover the topic.
D) Narrower topics allow for a more manageable research process.

Question 5

Which of the following is the narrowest topic?

A) Sentences given to convicted offenders
B) Capital punishment for convicted homicide offenders
C) Sentences given to convicted homicide offenders
D) Lethal injection for convicted homicide offenders

Question 6

Where persuasive communications attempt to influence the audience, informative communications attempt to render the audience (more) knowledgeable about the topic.

Question 7

Informative communications impart information; persuasive communications do not impart information.

Question 8

Which of the following is not an example of an informative communication? Select all that apply.

A) Crime report
B) Presentence investigation report
C) Jury instructions
D) Closing argument

Question 9

Which of the following is an example of a persuasive communication topic?

A) Proposal for abolishing zero-tolerance policing
B) History of American policing
C) Description of a police officer's daily routine
D) Comparison of policing styles

Question 10

A(n) ____ identifies the specific objective(s) of the communication, telling the readers in a single concise sentence what the communication's topic and objective are.

A) Coverage statement
B) Thesis statement
C) Mission statement
D) Purpose statement

Question 11

Purpose statements are best suited to informative communications.

Question 12

A(n) ____ identifies the topic and gives readers a sense of the breadth or depth in which the topic will be covered.

A) Coverage statement
B) Thesis statement
C) Mission statement
D) Purpose statement

Question 13

Coverage statements can be an effective way to prepare readers for an intentionally focused treatment of an otherwise broad topic.

Question 14

A single communication should contain either a purpose statement, a coverage statement, or a thesis statement; it should not combine these statements.

Question 15

Compared with coverage statements, purpose statements give the audience more detail regarding what the communication is about.

Question 16

A(n) ____ identifies the topic and well as the author's stance on the topic.

A) Coverage statement
B) Thesis statement
C) Mission statement
D) Purpose statement

Question 17

Thesis statements are best suited for persuasive communications.

Question 18

In criminal justice communications, the thesis statement should be 2-4 sentences long.

Question 19

Which of the following statements is true regarding the placement of the thesis statement? Select all that apply.

A) If the audience is generally unfamiliar with your topic, then it might be effective to place the thesis statement closer to the beginning of the introduction.
B) If the audience is generally familiar with your topic, then it might be effective to place the thesis statement closer to the beginning of the introduction.
C) If the audience is generally unfamiliar with your topic, then it might be effective to place the thesis statement deeper into the introduction.
D) If the audience is generally familiar with your topic, then it might be effective to place the thesis statement deeper into the introduction.

Question 20

Which of the following is not a characteristic of a thesis statement? Select all that apply.

A) Complete sentence
B) Question form
C) Expression of a position on a topic
D) Impossible to argue against

Question 21

We achieve our objective by presenting relevant material in an effective organizational structure.

Question 22

Which of the following is not a common parameter in student criminal justice communications?

A) Modular design
B) Minimum page length
C) Required number of sources
D) APA style

Question 23

Each type of criminal justice communication has rules that need to be followed. As the creator of the communication, we need to make ourselves aware of the rules, and then we need to follow those rules.

Question 24

Each communication has one target audience.

Question 25

The ____ is the key person or people for whom a communication is intended, who will use the communication to prescribe decision making and/or action.

A) Primary audience
B) Target audience
C) Tertiary audience
D) Secondary audience

Question 26

The ____ is the person or people who are consumers of the communication, whose decisions and/or actions might be influenced but not be directly dictated by the communication.

A) Primary audience
B) Target audience
C) Tertiary audience
D) Secondary audience

Question 27

The ____ consists of people or groups who might for some reason be interested in the communication, who tend to be distant from the communication in terms of time and space.

A) Primary audience
B) Target audience
C) Tertiary audience
D) Secondary audience

Question 28

The communication becomes increasingly relevant as we move from the primary to the secondary and then tertiary audience.

Question 29

Which of the following is not an important question to ask about our audience listed in Chapter 3?

A) How often have they developed criminal justice communications?
B) What do they need the communication for?
C) What do they expect of the communication?
D) How much do they know about the material?

Question 30

Which of the following is not a strategy to use when you have a hostile or skeptical audience?

A) Ignore the audience's objections, thus creating a sense of oneness and uniformity.
B) Learn about and directly address the audience's objections.
C) Sell the audience on the benefits of compliance.
D) Present your recommendations only after you have addressed objections and presented benefits.

Question 31

The more your audience knows about or has experience with the topic, the less background, foundation, and context you generally need to provide.

Question 32

Familiarity with a topic creates similar understanding of and views on that topic.

Question 33

____ is/are useful when we have a diverse audience that will be consuming the communication at the same time.

A) Different versions of the single document
B) Modular design for the single document
C) Same version of the single document, with updates and improvements as appropriate
D) Same version of the single document

Question 34

The ____ is the word or phrase that specifies your purpose in drafting an essay.

A) Essay topic
B) Essay tone
C) Essay overview
D) Essay verb

Question 35

The ____ is the general subject matter involved in the essay question.

A) Essay topic
B) Essay tone
C) Essay overview
D) Essay verb

Question 36

Which of the following is not a best practice for producing compelling answers to essay questions?

A) Outline your response before you write.
B) Preface your response with an introductory sentence that explicitly states what your essay is doing.
C) Go above and beyond the bare minimum, incorporating additional information to supplement the material that directly responds to the essay question.
D) Clearly identify each part of your response.

Question 37

Which of the following essay verbs asks you to say what, when, where, who, and how something is?

A) list
B) illustrate
C) evaluate
D) describe

Question 38

Which of the following essay verbs asks you to present rationale for something?

A) justify
B) compare
C) identify
D) define

Question 39

Email is always the best communication method.

Question 40

Which of the following is an appropriate formal greeting for an email to a single person?

A) To whom it may concern,
B) Dear Ma'am:
C) Hi Ms. Gray,
D) Dear Ms. Gray:

Question 41

Which of the following is an appropriate formal closing for an email?

A) Thanks,
B) Best,
C) Yours truly,
D) Have a blessed day,

Question 42

Which of the following are best practices for workplace (and school) emails? Select all that apply.

A) Include a concise, informative subject line.
B) Start with a greeting and the recipient's name.
C) Use ALL CAPS to emphasize important words.
D) Avoid sending emails when angry or frustrated.