Deck 3: Communication Skills

Question 1

In your new role as a nursing assistant, you will be responsible for getting into the habit of observing

A) the patient's breathing patterns
B) the patient's daily activities.
C) the patient's eating and drinking habits.
D) all of the above

Answer 1

D

Question 2

Examples of "objective" reporting are

A) Mr. Williams has voided urine that looks as if there is blood in it.
B) Mrs. Smith is breathing rapidly and her breaths appear to be shallow.
C) Mrs. Adams cannot hold a glass without dropping it; she was able to do this at lunchtime.
D) all of the above

Answer 2

D

Question 3

A patient complains to you about the care he/she is receiving. To try to give the patient confidence in the hospital, doctors, and nursing staff, you should first report this to

A) your immediate supervisor.
B) any LPN.
C) any RN.
D) his/her doctor.

Answer 3

A

Question 4

Being polite and considerate is known as empathy.

Question 5

The pediatric patient is any patient who is less than 16 years of age.

Question 6

To communicate well with patients, show an interest in what they are saying by talking with the patient, NOT just to or at him/her.

Question 7

Professional boundaries do NOT need to be maintained with communicating with patients.