Deck 16: Project Roles and Stakeholders

Question 1

Most successful project managers, regardless of authority granted them by management, rely for influence on:

A) legal authority and their "right" to command others.
B) their power to reward and punish members of the project team.
C) personal relationships, and their knowledge and experience related to the project.
D) their ability overshadows functional managers to get what they want.

Answer 1

personal relationships, and their knowledge and experience related to the project.

Question 2

The most effective project manager role is when:

A) two people share the role, one focusing on administration and the other on integration of technical details
B) the role changes hands as the project moves from one phase to the next
C) one person oversees the project from start to finish
D) none of these

Answer 2

one person oversees the project from start to finish

Question 3

Which of the following are generally true about project managers (circle all that apply):

A) they must have a balanced outlook that encompasses all functional areas involved in the project
B) they must be proficient in using management tools
C) they must be able to work with people and delegate responsibility
D) they must be able to manage the project using the perspective of the particular area they are most knowledgeable in.

Answer 3

they must have a balanced outlook that encompasses all functional areas involved in the project
they must be proficient in using management tools
they must be able to work with people and delegate responsibility

Question 4

Which of the following are generally true about project managers (circle all that apply):

A) they must be good communicators and good listeners
B) they must be able to grasp technical problems better than anyone else on the project
C) they must understand the organization and business aspects of projects
D) they must understand how the stock market works

Question 5

What parties might influence the project that are considered outside of the project team (circle all that apply):

A) top management
B) project champion
C) project manager
D) other stakeholders

Question 6

Which of the following are correct (circle all that apply):

A) The project sponsor and project champion are always the same person
B) The project manager and the project champion are never one and the same person.
C) A project champion must have the organizational clout to ensure the project gets resources and the necessary priority.

Question 7

Statement: Project managers often operate outside of the normal "chain of command."

Question 8

Statement: A prerequisite for successful project managers is the ability to analyze the individual parts of the project, rather than the project as a whole.

Question 9

Statement: The major responsibility of the project manager is the integration of work across the functional lines of the organization.

Question 10

Statement: Project management is largely management which gets things done through workers scattered throughout, or outside of, the organization.

Question 11

Statement: Project managers must be experts in all functional areas of the project so that they can resolve technical problems in those areas.

Question 12

Statement: There is typically little disparity between the project manager's level of responsibility and the formal authority he is given to carry it out.

Question 13

Statement: Generally it is better for a project manager to be a well-rounded generalist than a specialist.

Question 14

Statement: Project stakeholders are restricted to those parties that work on the project.

Question 15

Match the following seven responsibilities with the seven project roles listed below:

-____ Plans, schedules, budgets, and directs work for the work package.

A) project engineer
B) contract administrator
C) project controller
D) functional manager
E) work package supervisor
F) manager of projects
G) customer liaison

Question 16

Match the following seven responsibilities with the seven project roles listed below:

-____ Oversees the scheduling of all projects and the conduct of all project managers

A) project engineer
B) contract administrator
C) project controller
D) functional manager
E) work package supervisor
F) manager of projects
G) customer liaison

Question 17

Match the following seven responsibilities with the seven project roles listed below:

-____ Staffs and oversees work within functional departments

A) project engineer
B) contract administrator
C) project controller
D) functional manager
E) work package supervisor
F) manager of projects
G) customer liaison

Question 18

Match the following seven responsibilities with the seven project roles listed below:

-____ Oversees system design and integrates the work of all technical areas

A) project engineer
B) contract administrator
C) project controller
D) functional manager
E) work package supervisor
F) manager of projects
G) customer liaison

Question 19

Match the following seven responsibilities with the seven project roles listed below:

-____ Responsible for legal aspects and negotiations with the customer

A) project engineer
B) contract administrator
C) project controller
D) functional manager
E) work package supervisor
F) manager of projects
G) customer liaison

Question 20

Match the following seven responsibilities with the seven project roles listed below:

-____ Oversees budgets, schedules, authorizations, and progress reports

A) project engineer
B) contract administrator
C) project controller
D) functional manager
E) work package supervisor
F) manager of projects
G) customer liaison

Question 21

Match the following seven responsibilities with the seven project roles listed below:

-____ Responsible for amicable relations between contractor and customer

A) project engineer
B) contract administrator
C) project controller
D) functional manager
E) work package supervisor
F) manager of projects
G) customer liaison

Question 22

According to the reading in the book, appropriately fill in the table below with the following four phrases:
1. Possibly ignore; monitor for changes in interest/influence
2. Focus on these: keep informed and satisfied
3. Keep satisfied
4. Keep informed