Deck 20: Functional Applications

Question 1

Which of the following is a function of the product and brand management module of sales and marketing applications?

A)tracking product interests
B)managing product life cycle
C)tracking variances over time
D)recording individual sales projections

Answer 1

B

Question 2

Which of the following is a function of the finished-goods inventory management module of operations applications?

A)tracking order through fulfillment
B)recording payment method
C)controlling inventory
D)entering order for processing

Answer 2

C

Question 3

Which of the following is a function of the order management module of operations applications?

A)tracking order through fulfillment
B)recording payment method
C)controlling inventory
D)entering order for processing

Answer 3

A

Question 4

Which of the following is a function of the manufacturing-scheduling application?

A)supporting/evaluating policy
B)creating and maintaining bill of materials
C)scheduling and controlling machines in accordance with production schedules
D)creating and maintaining master production schedules

Question 5

The process by which the company analyzes past sales levels and makes estimates of future sales is called a(n)________.

A)push manufacturing process
B)pull manufacturing process
C)inbound manufacturing process
D)outbound manufacturing process

Question 6

Which of the following is a function of the manufacturing operations application?

A)supporting/evaluating policy
B)creating and maintaining bill of materials
C)scheduling and controlling machines in accordance with production schedules
D)creating and maintaining master production schedule

Question 7

Which of the following is a function of the customer management module of sales and marketing applications?

A)tracking product interests
B)recording individual sales projections
C)tracking variances over time
D)assessing market segments

Question 8

Which of the following is a function of operations applications?

A)tracking the order through fulfillment
B)creating and maintaining bill of materials
C)recording individual sales projections
D)tracking product interests of customers

Question 9

________ applications include those used to send both postal mail and email.

A)Lead-generation
B)Lead-tracking
C)Data-generation
D)Product-tracking

Question 10

Which of the following is a function of the manufacturing-planning application?

A)supporting/evaluating policy
B)creating and maintaining bill of materials
C)scheduling and controlling machines in accordance with production schedules
D)creating and maintaining master production schedules

Question 11

Which of the following is a function of the customer service module of operations applications?

A)scheduling shipping
B)recording payment method
C)controlling inventory
D)providing self-help via Web

Question 12

________ applications record lead data and product interests,and keep records of customer contacts.

A)Lead-generation
B)Lead-tracking
C)Prospect-generation
D)Product-tracking

Question 13

Which of the following is a function of the sales forecasting module of sales and marketing applications?

A)tracking product interests
B)managing product life cycle
C)tracking variances over time
D)assessing product success in market segments

Question 14

Which of the following is a function of the inventory application of manufacturing?

A)supporting/evaluating policy
B)creating and maintaining bill of materials
C)scheduling and controlling machines in accordance with production schedules
D)creating and maintaining master production schedules

Question 15

Which of the following is a function of accounting applications?

A)validating payment method
B)managing retained earnings
C)creating and maintaining bill of materials
D)verifying customer credit

Question 16

Which of the following is a function of the order entry module of operations applications?

A)tracking order through fulfillment
B)recording payment method
C)controlling inventory
D)informing customers of order status

Question 17

________ is an application that plans the need for materials and inventories of materials used in the manufacturing process.

A)Enterprise resource planning
B)Product inventory planning
C)Materials requirements planning
D)Materials delivery planning

Question 18

Which of the following is a function of human resources applications?

A)performance evaluation
B)maintaining credit status
C)tracking product interests
D)maintaining history of contacts

Question 19

Which of the following is referred to as MRP II?

A)manufacturing resource planning
B)materials requirements planning
C)materials resource planning
D)manufacturing requirements planning

Question 20

________ is the computer program component within a functional IS.

A)Functional application
B)Functional software
C)Functional database
D)Functional operation

Question 21

Creating and maintaining bill of materials is a function of the manufacturing operations application.

Question 22

Functional systems support a single organizational function.

Question 23

The accounts payable module of the accounting application ________.

A)helps the company manage inflows and outflows of cash
B)tracks amounts owed by the company to its customers and schedules payments
C)assists management in quantifying goals for revenues and expenses
D)tracks amounts owed to the company by its customers

Question 24

Tracking an order through fulfillment is a function of the order entry module of operations applications.

Question 25

Tracking product interests is a function of the customer management module of sales and marketing applications.

Question 26

Inventory tracking requires that items be identified by a number.

Question 27

The sales lead-tracking IS is an example of a functional system.

Question 28

Master production schedule (MPS)is an example of the pull manufacturing process.

Question 29

Supporting and evaluating policy is a function of the finished-goods inventory management module of operations applications.

Question 30

Just-in-time (JIT)inventory policy is adopted by companies that view inventories as assets.

Question 31

Operations applications are particularly prominent for non manufacturers such as wholesalers and retailers.

Question 32

The budgeting module of the accounting application ________.

A)shows balances in all asset,liability,and equity accounts
B)keeps records and reports financial results to investors,creditors,and other external users
C)assists management in quantifying goals for revenues and expenses
D)manages retained earnings,dividends payments,and long-term financing

Question 33

The treasury management module of the accounting application ________.

A)helps the company manage inflows and outflows of cash
B)tracks amounts owed to the company by its customers and manages collections
C)assists management in quantifying goals for revenues and expenses
D)manages retained earnings,dividends payments,and long-term financing

Question 34

Managing customers is not a function of the sales department.

Question 35

Obtaining sales results from order processing or receivables applications is a function of the product and brand management module of sales and marketing applications.

Question 36

Creating and maintaining master production schedule is a function of the manufacturing-scheduling application.

Question 37

A bill of materials (BOM)refers to the total budget of manufacturing a specific product.

Question 38

The cost accounting module of the accounting application ________.

A)determines,for internal users,how much it costs the company to provide specific products or services
B)keeps records and reports financial results to investors,creditors,and other external users
C)assists management in quantifying goals for revenues and expenses
D)manages retained earnings,dividends payments,and long-term financing

Question 39

Prospect-generation applications are also known as lead-tracking applications.

Question 40

The accounts receivable module of the accounting application ________.

A)helps the company manage inflows and outflows of cash
B)tracks amounts owed by the company to its customers and manages collections
C)assists management in quantifying goals for revenues and expenses
D)tracks amounts owed to the company by its customers

Question 41

What are functional systems and functional applications?

Question 42

What are the major functions of accounting applications?

Question 43

What are the functions of modern human resources (HR)applications? How do they differ from first-era HR applications?

Question 44

Explain the just-in-time (JIT)inventory policy.

Question 45

Explain the major functions of sales and marketing applications.

Question 46

Accounts receivable applications include features to reconcile payments against purchases.

Question 47

Explain the functions of the order entry and order management modules of operations applications.

Question 48

Employee assessment includes the publication of standard job and skill descriptions as well as support for employee performance evaluations.

Question 49

Materials requirements planning is referred to as MRP II.

Question 50

Compensation activities support retirement plans,company stock purchases,and stock options and grants.