Question 1

Inventory tracking requires that items be identified by a number.

Accepted Answer

A) True 
 B)False  True

Question 2

Which of the following is a function of the manufacturing operations application?

Accepted Answer

A) supporting/evaluating policy 
B) creating and maintaining bill of materials 
C) scheduling and controlling machines in accordance with production schedules 
D) creating and maintaining master production schedule 
A) supporting/evaluating policy 
B) creating and maintaining bill of materials 
C) scheduling and controlling machines in accordance with production schedules 
D) creating and maintaining master production schedule C

Question 3

Which of the following is a function of the sales forecasting module of sales and marketing applications?

Accepted Answer

A) tracking product interests 
B) managing product life cycle 
C) tracking variances over time 
D) assessing product success in market segments 
A) tracking product interests 
B) managing product life cycle 
C) tracking variances over time 
D) assessing product success in market segments C

Question 4

Which of the following is a function of the manufacturing-planning application?

Accepted Answer

A) supporting/evaluating policy 
B) creating and maintaining bill of materials 
C) scheduling and controlling machines in accordance with production schedules 
D) creating and maintaining master production schedules 
A) supporting/evaluating policy 
B) creating and maintaining bill of materials 
C) scheduling and controlling machines in accordance with production schedules 
D) creating and maintaining master production schedules

Question 5

Explain the functions of the order entry and order management modules of operations applications.

Accepted Answer

Order entry applications record customer

Question 6

Just-in-time (JIT)inventory policy is adopted by companies that view inventories as assets.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is a function of the customer service module of operations applications?

Accepted Answer

A) scheduling shipping 
B) recording payment method 
C) controlling inventory 
D) providing self-help via Web 
A) scheduling shipping 
B) recording payment method 
C) controlling inventory 
D) providing self-help via Web

Question 8

Creating and maintaining bill of materials is a function of the manufacturing operations application.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is a function of the customer management module of sales and marketing applications?

Accepted Answer

A) tracking product interests 
B) recording individual sales projections 
C) tracking variances over time 
D) assessing market segments 
A) tracking product interests 
B) recording individual sales projections 
C) tracking variances over time 
D) assessing market segments

Question 10

Functional systems support a single organizational function.

Accepted Answer

A) True 
 B)False

Question 11

What are the functions of modern human resources (HR)applications? How do they differ from first-era HR applications?

Accepted Answer

Human resources applications support rec

Question 12

The accounts receivable module of the accounting application ________.

Accepted Answer

A) helps the company manage inflows and outflows of cash 
B) tracks amounts owed by the company to its customers and manages collections 
C) assists management in quantifying goals for revenues and expenses 
D) tracks amounts owed to the company by its customers 
A) helps the company manage inflows and outflows of cash 
B) tracks amounts owed by the company to its customers and manages collections 
C) assists management in quantifying goals for revenues and expenses 
D) tracks amounts owed to the company by its customers

Question 13

The budgeting module of the accounting application ________.

Accepted Answer

A) shows balances in all asset,liability,and equity accounts 
B) keeps records and reports financial results to investors,creditors,and other external users 
C) assists management in quantifying goals for revenues and expenses 
D) manages retained earnings,dividends payments,and long-term financing 
A) shows balances in all asset,liability,and equity accounts 
B) keeps records and reports financial results to investors,creditors,and other external users 
C) assists management in quantifying goals for revenues and expenses 
D) manages retained earnings,dividends payments,and long-term financing

Question 14

Materials requirements planning is referred to as MRP II.

Accepted Answer

A) True 
 B)False

Question 15

Tracking an order through fulfillment is a function of the order entry module of operations applications.

Accepted Answer

A) True 
 B)False

Question 16

________ is an application that plans the need for materials and inventories of materials used in the manufacturing process.

Accepted Answer

A) Enterprise resource planning 
B) Product inventory planning 
C) Materials requirements planning 
D) Materials delivery planning 
A) Enterprise resource planning 
B) Product inventory planning 
C) Materials requirements planning 
D) Materials delivery planning

Question 17

Which of the following is a function of accounting applications?

Accepted Answer

A) validating payment method 
B) managing retained earnings 
C) creating and maintaining bill of materials 
D) verifying customer credit 
A) validating payment method 
B) managing retained earnings 
C) creating and maintaining bill of materials 
D) verifying customer credit

Question 18

What are the major functions of accounting applications?

Accepted Answer

Typical accounting application

Question 19

Explain the major functions of sales and marketing applications.

Accepted Answer

The primary purpose of the sales process

Question 20

Prospect-generation applications are also known as lead-tracking applications.

Accepted Answer

A) True 
 B)False

Exam 20: Functional Applications

Inventory tracking requires that items be identified by a number.

Which of the following is a function of the manufacturing operations application?

Which of the following is a function of the sales forecasting module of sales and marketing applications?

Which of the following is a function of the manufacturing-planning application?

Explain the functions of the order entry and order management modules of operations applications.

Just-in-time (JIT)inventory policy is adopted by companies that view inventories as assets.

Which of the following is a function of the customer service module of operations applications?

Creating and maintaining bill of materials is a function of the manufacturing operations application.

Which of the following is a function of the customer management module of sales and marketing applications?

Functional systems support a single organizational function.

What are the functions of modern human resources (HR)applications? How do they differ from first-era HR applications?

The accounts receivable module of the accounting application ________.

The budgeting module of the accounting application ________.

Materials requirements planning is referred to as MRP II.

Tracking an order through fulfillment is a function of the order entry module of operations applications.

________ is an application that plans the need for materials and inventories of materials used in the manufacturing process.

Which of the following is a function of accounting applications?

What are the major functions of accounting applications?

Explain the major functions of sales and marketing applications.

Prospect-generation applications are also known as lead-tracking applications.

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