Deck 10: Applying Critical Work Skills

Question 1

Aggressive anger explodes quickly and is often displayed as a threatening outburst.

Answer 1

True

Question 2

Determining what really matters to you is the first step to maintaining balance in your life.

Answer 2

True

Question 3

Suppressing anger is good for your health and well being.

Answer 3

False

Question 4

In the decision-making process, you can receive too much information.

Question 5

Keeping an electronic calendar

A)can replace your To-Do list.
B)can prevent the spread of a virus.
C)offers many time-saving options.
D)none of these choices.

Question 6

Coworkers who drop by to chat can be one of the worst time wasters.

Question 7

Assertive communication is a technique for anger management.

Question 8

Decision making and problem solving are not related.

Question 9

Time wasters may include

A)conversations with your supervisor.
B)vertical thinking.
C)daydreaming.
D)all of these choices.

Question 10

It is easy to insulate your personal life from workplace stress.

Question 11

Decision making

A)has no sequential steps.
B)involves selecting one course of action from several alternatives.
C)eliminates uncertainty and risk.
D)all of these choices.

Question 12

Delaying a decision may be beneficial.

Question 13

Anger

A)is a normal, usually healthy, human emotion.
B)can be caused by internal and external events.
C)can be channeled into positive behavior.
D)all of these choices.

Question 14

Scheduling is the process by which you plan the use of your time and set deadlines for completing tasks.

Question 15

Procrastinating has the potential to improve your productivity.

Question 16

The decisions you make will not impact the decisions of others.

Question 17

A virus

A)can interfere with the operation of your computer.
B)is a product of malice.
C)can be spread by using an infected disk.
D)all of these choices.

Question 18

To Do lists should not be prioritized.

Question 19

Disorganization can be a major time waster and lead to inefficiency.

Question 20

Regular exercise can decrease your stress level.

Question 21

Creative people

A)immediate look for a quick solution.
B)always looks for alternatives.
C)turn challenges into problems.
D)all of these choices.

Question 22

MATCHING
Match each term with the correct statement below.
a.time management
b.multitasking
c.speech
d.virus
e.firewall
f.brainwriting
g.backup
h.stress
i.anger management
j.creativity
Refers to making copies of data so that these copies may be used to restore the original files after a data loss.

Question 23

E-mail and the Internet

A)enhance your ability to concentrate.
B)can be time wasters.
C)can help you focus on the tasks at hand.
D)all of these choices.

Question 24

Balancing life and work can be achieved by

A)working more hours.
B)determining what really matters to you.
C)spending more time at home.
D)all of these choices.

Question 25

MATCHING
Match each term with the correct statement below.
a.time management
b.multitasking
c.speech
d.virus
e.firewall
f.brainwriting
g.backup
h.stress
i.anger management
j.creativity
The ability of a person to control his or her temperament, particularly in stressful situations.

Question 26

The best way to reduce your anxiety about public speaking is to

A)hold tightly to the podium while speaking.
B)pretend there is no one in the audience.
C)be prepared.
D)all of these choices.

Question 27

MATCHING
Match each term with the correct statement below.
a.time management
b.multitasking
c.speech
d.virus
e.firewall
f.brainwriting
g.backup
h.stress
i.anger management
j.creativity
The process of brainstorming alone.

Question 28

MATCHING
Match each term with the correct statement below.
a.time management
b.multitasking
c.speech
d.virus
e.firewall
f.brainwriting
g.backup
h.stress
i.anger management
j.creativity
The feeling that results from prolonged, unexpressed emotions.

Question 29

To manage your anger

A)go phishing.
B)try to focus on something else.
C)recognize the anger within you.
D)none of these choices.

Question 30

Creativity can be developed by

A)being curious.
B)brainstorming alone.
C)being optimistic.
D)all of these choices.

Question 31

MATCHING
Match each term with the correct statement below.
a.time management
b.multitasking
c.speech
d.virus
e.firewall
f.brainwriting
g.backup
h.stress
i.anger management
j.creativity
Attempting to do more than one task at one time.

Question 32

MATCHING
Match each term with the correct statement below.
a.time management
b.multitasking
c.speech
d.virus
e.firewall
f.brainwriting
g.backup
h.stress
i.anger management
j.creativity
A formal presentation of information to an audience.

Question 33

Stress can be caused by

A)things going your way at work.
B)exercising regularly.
C)personal financial problems.
D)all of these choices.

Question 34

MATCHING
Match each term with the correct statement below.
a.time management
b.multitasking
c.speech
d.virus
e.firewall
f.brainwriting
g.backup
h.stress
i.anger management
j.creativity
An integrated collection of security measures designed to prevent unauthorized electronic access to a networked computer via "back-door" access.

Question 35

MATCHING
Match each term with the correct statement below.
a.time management
b.multitasking
c.speech
d.virus
e.firewall
f.brainwriting
g.backup
h.stress
i.anger management
j.creativity
A tendency to generate or recognize ideas, alternatives, or possibilities that may be useful in solving problems and communicating with others.

Question 36

When attempting to reduce stress, try

A)to reduce the amount of time spent exercising.
B)not to expect perfection of yourself and others.
C)drinking less water.
D)none of these choices.

Question 37

MATCHING
Match each term with the correct statement below.
a.time management
b.multitasking
c.speech
d.virus
e.firewall
f.brainwriting
g.backup
h.stress
i.anger management
j.creativity
A malicious software program designed to interfere with the operation of a computer.

Question 38

Before giving a speech in public

A)practice in front of a mirror or with a friend.
B)make small talk with members of the audience.
C)go over every part of the speech in your mind.
D)all of these choices.

Question 39

Phishing is

A)another word for archiving.
B)claiming the work of others as your own.
C)an attempt to lure people into providing confidential information.
D)none of these choices.

Question 40

MATCHING
Match each term with the correct statement below.
a.time management
b.multitasking
c.speech
d.virus
e.firewall
f.brainwriting
g.backup
h.stress
i.anger management
j.creativity
Planning and using the workday in the most effective and efficient manner possible to complete assignments, projects, and goals.