Question 1

Stress can be caused by

Accepted Answer

A) things going your way at work. 
B) exercising regularly. 
C) personal financial problems. 
D) all of these choices. 
A) things going your way at work. 
B) exercising regularly. 
C) personal financial problems. 
D) all of these choices. C

Question 2

Match each term with the correct statement below.
-A tendency to generate or recognize ideas, alternatives, or possibilities that may be useful in solving problems and communicating with others.

Accepted Answer

A) time management 
B) multitasking 
C) speech 
D) virus 
E) firewall
F)brainwriting
G)backup
H)stress
I)anger management
J)creativity 
A) time management 
B) multitasking 
C) speech 
D) virus 
E) firewall
F)brainwriting
G)backup
H)stress
I)anger management
J)creativity J

Question 3

Anger

Accepted Answer

A) is a normal, usually healthy, human emotion. 
B) can be caused by internal and external events. 
C) can be channeled into positive behavior. 
D) all of these choices. 
A) is a normal, usually healthy, human emotion. 
B) can be caused by internal and external events. 
C) can be channeled into positive behavior. 
D) all of these choices. D

Question 4

Match each term with the correct statement below.
-A malicious software program designed to interfere with the operation of a computer.

Accepted Answer

A) time management 
B) multitasking 
C) speech 
D) virus 
E) firewall
F)brainwriting
G)backup
H)stress
I)anger management
J)creativity 
A) time management 
B) multitasking 
C) speech 
D) virus 
E) firewall
F)brainwriting
G)backup
H)stress
I)anger management
J)creativity

Question 5

Aggressive anger explodes quickly and is often displayed as a threatening outburst.

Accepted Answer

A) True 
 B)False

Question 6

Procrastinating has the potential to improve your productivity.

Accepted Answer

A) True 
 B)False

Question 7

Decision making and problem solving are not related.

Accepted Answer

A) True 
 B)False

Question 8

Creative people

Accepted Answer

A) immediate look for a quick solution. 
B) always looks for alternatives. 
C) turn challenges into problems. 
D) all of these choices. 
A) immediate look for a quick solution. 
B) always looks for alternatives. 
C) turn challenges into problems. 
D) all of these choices.

Question 9

Creativity can be developed by

Accepted Answer

A) being curious. 
B) brainstorming alone. 
C) being optimistic. 
D) all of these choices. 
A) being curious. 
B) brainstorming alone. 
C) being optimistic. 
D) all of these choices.

Question 10

Before giving a speech in public

Accepted Answer

A) practice in front of a mirror or with a friend. 
B) make small talk with members of the audience. 
C) go over every part of the speech in your mind. 
D) all of these choices. 
A) practice in front of a mirror or with a friend. 
B) make small talk with members of the audience. 
C) go over every part of the speech in your mind. 
D) all of these choices.

Question 11

In the decision-making process, you can receive too much information.

Accepted Answer

A) True 
 B)False

Question 12

A virus

Accepted Answer

A) can interfere with the operation of your computer. 
B) is a product of malice. 
C) can be spread by using an infected disk. 
D) all of these choices. 
A) can interfere with the operation of your computer. 
B) is a product of malice. 
C) can be spread by using an infected disk. 
D) all of these choices.

Question 13

Match each term with the correct statement below.
-Planning and using the workday in the most effective and efficient manner possible to complete assignments, projects, and goals.

Accepted Answer

A) time management 
B) multitasking 
C) speech 
D) virus 
E) firewall
F)brainwriting
G)backup
H)stress
I)anger management
J)creativity 
A) time management 
B) multitasking 
C) speech 
D) virus 
E) firewall
F)brainwriting
G)backup
H)stress
I)anger management
J)creativity

Question 14

E-mail and the Internet

Accepted Answer

A) enhance your ability to concentrate. 
B) can be time wasters. 
C) can help you focus on the tasks at hand. 
D) all of these choices. 
A) enhance your ability to concentrate. 
B) can be time wasters. 
C) can help you focus on the tasks at hand. 
D) all of these choices.

Question 15

Disorganization can be a major time waster and lead to inefficiency.

Accepted Answer

A) True 
 B)False

Question 16

Match each term with the correct statement below.
-A formal presentation of information to an audience.

Accepted Answer

A) time management 
B) multitasking 
C) speech 
D) virus 
E) firewall
F)brainwriting
G)backup
H)stress
I)anger management
J)creativity 
A) time management 
B) multitasking 
C) speech 
D) virus 
E) firewall
F)brainwriting
G)backup
H)stress
I)anger management
J)creativity

Question 17

Regular exercise can decrease your stress level.

Accepted Answer

A) True 
 B)False

Question 18

Phishing is

Accepted Answer

A) another word for archiving. 
B) claiming the work of others as your own. 
C) an attempt to lure people into providing confidential information. 
D) none of these choices. 
A) another word for archiving. 
B) claiming the work of others as your own. 
C) an attempt to lure people into providing confidential information. 
D) none of these choices.

Question 19

Assertive communication is a technique for anger management.

Accepted Answer

A) True 
 B)False

Question 20

It is easy to insulate your personal life from workplace stress.

Accepted Answer

A) True 
 B)False

Stress can be caused by

Match each term with the correct statement below. -A tendency to generate or recognize ideas, alternatives, or possibilities that may be useful in solving problems and communicating with others.

Anger

Match each term with the correct statement below. -A malicious software program designed to interfere with the operation of a computer.

Aggressive anger explodes quickly and is often displayed as a threatening outburst.

Procrastinating has the potential to improve your productivity.

Decision making and problem solving are not related.

Creative people

Creativity can be developed by

Before giving a speech in public

In the decision-making process, you can receive too much information.

A virus

Match each term with the correct statement below. -Planning and using the workday in the most effective and efficient manner possible to complete assignments, projects, and goals.

E-mail and the Internet

Disorganization can be a major time waster and lead to inefficiency.

Match each term with the correct statement below. -A formal presentation of information to an audience.

Regular exercise can decrease your stress level.

Phishing is

Assertive communication is a technique for anger management.

It is easy to insulate your personal life from workplace stress.

Self-Esteem

Self-Development

Attitude

Image

Communication Essentials

Getting Your Message Across

Communicating With Coworkers and Supervisors

Managing Conflict

Meeting Essentials

Developing Customer Focus

Valuing Diversity

Acting Ethically

Developing Leadership and Managing Change

Getting the Job

Taking Charge of Your Career

Filters

Exam 10: Applying Critical Work Skills

Stress can be caused by

Match each term with the correct statement below. -A tendency to generate or recognize ideas, alternatives, or possibilities that may be useful in solving problems and communicating with others.

Anger

Match each term with the correct statement below. -A malicious software program designed to interfere with the operation of a computer.

Aggressive anger explodes quickly and is often displayed as a threatening outburst.

Procrastinating has the potential to improve your productivity.

Decision making and problem solving are not related.

Creative people

Creativity can be developed by

Before giving a speech in public

In the decision-making process, you can receive too much information.

A virus

Match each term with the correct statement below. -Planning and using the workday in the most effective and efficient manner possible to complete assignments, projects, and goals.

E-mail and the Internet

Disorganization can be a major time waster and lead to inefficiency.

Match each term with the correct statement below. -A formal presentation of information to an audience.

Regular exercise can decrease your stress level.

Phishing is

Assertive communication is a technique for anger management.

It is easy to insulate your personal life from workplace stress.

Self-Esteem

Self-Development

Attitude

Image

Communication Essentials

Getting Your Message Across

Communicating With Coworkers and Supervisors

Managing Conflict

Meeting Essentials

Developing Customer Focus

Valuing Diversity

Acting Ethically

Developing Leadership and Managing Change

Getting the Job

Taking Charge of Your Career

Filters