Deck 15: A Brief History of Management

Question 1

__________ theorists focus on the use of mathematics to aid in problem solving and decision making.

A) Classical
B) Behavioral
C) Systems
D) Management science

Answer 1

D

Question 2

The classical theorists stressed the need for technical skills,whereas the behavioral theorists stressed the need for human skills.

Answer 2

True

Question 3

The classical theorists focus on the job and management functions to determine the best way to manage in all organizations.

Answer 3

True

Question 4

The contingency theorists focus on determining the best management approach for all situations.

Question 5

All of the following are classical theorists EXCEPT:

A) Frederick Taylor.
B) Abraham Maslow.
C) Frank Gilbreth.
D) Henri Fayol.

Question 6

Systems theory stresses the need for __________ skills in order to understand how an organization's subsystems (departments)interrelate and contribute to the organization as a whole.

A) interpersonal
B) decision-making
C) technical
D) conceptual

Question 7

Contingency theorists focus on:

A) people to determine the best way to manage in all organizations.
B) integrating people and technology.
C) determining the best management approach for a given situation.
D) viewing the organization as a whole and as the interrelationship of its parts.

Question 8

Behavioral theorists:

A) are similar to systems and classical theorists in the way they conceptualize the organization and its problems.
B) focus on people to determine the best way to manage in all organizations.
C) focus on viewing the organization as a whole and as the interrelationship of its parts.
D) focus on quality.

Question 9

The sociotechnical theorists focus on integrating people and technology.

Question 10

Systems theorists:

A) are similar to behavioral and classical theorists in the way they conceptualize the organization and its problems.
B) break the organization into its component parts to understand the whole.
C) focus on viewing the organization as a whole and as the interrelationship of its parts.
D) focus on people.

Question 11

Theory X managers assume that people like to work.

Question 12

Mary Parker Follett is commonly referred to as the First Lady of Management.

Question 13

Sociotechnical theorists focus on:

A) the job and management functions to determine the best way to manage in all organizations.
B) integrating people and technology.
C) people to determine the best way to manage in all organizations.
D) viewing the organization as a whole and as the interrelationship of its parts.

Question 14

The behavioral theorists focus on people to:

A) determine the best way to manage in all organizations.
B) determine how they will behave under different circumstances.
C) try and understand their actions.
D) view the organization as a whole.

Question 15

The systems theorists focus on viewing the organization as a whole and as the interrelationship of its parts.

Question 16

In contrast to behavioral theorists,classical theorists:

A) want to find the best way to manage in all organizations.
B) stressed the need for technical skills.
C) stressed the need for human skills.
D) none of these

Question 17

The management science theorists focus on the science of management to aid in problem solving and decision making.

Question 18

The classical and behavioral theorists were similar in that they both sought:

A) technical efficiency.
B) improved human relations.
C) the best way to manage in all organizations.
D) none of these

Question 19

State the major similarities and differences between the classical and behavioral theorists.

Question 20

Max Weber developed the bureaucracy concept.

Question 21

Describe how systems theorists and contingency theorists differ from classical and behavioral theorists.