Deck 2: Personality, Attitudes, and Work Behaviors

Question 1

_________ is a belief that one can perform a specific task successfully.

Answer 1

Self efficacy

Question 2

_________ refer to stable life goals people have,reflecting what is most important to them.

Answer 2

Values

Question 3

____________ refers to a person's inclination to fix what is wrong,change things,and use initiative to solve problems.

Answer 3

Proactive personality

Question 4

Job design and enrichment is an aspect of:

A)Planning process
B)Organizing process
C)Leading process
D)Controlling process

Question 5

___________ is the degree to which a person has overall positive feelings about him- or herself.

Question 6

Understanding someone's _____________ gives us clues about how that person is likely to act and feel in a variety of situations.

Question 7

Enjoying being in social situations defines the personality trait of ___________ .

Question 8

Anxious,irritable and temperamental defines the personality trait of ____________ .

Question 9

The personality trait ____________ can be defined as affable,sensitive,and trusting.

Question 10

Openness to new experiences tends to ________ in old age.

Question 11

Teams that experience unforeseen changes in their tasks do well if they are populated with people high in:

A)Conscientiousness
B)Agreeableness
C)Originality
D)Openness

Question 12

__________ refers to the extent to which a person is capable of monitoring his or her actions and appearance in social situations.

Question 13

Environmental scanning is a:

A)Planning process
B)Organizing process
C)Leading process
D)Controlling process

Question 14

Employee preferences for job design and enrichment may be a function of individuals' personalities and ___________.

Question 15

___________ encompasses the relatively stable feelings,thoughts,and behavioral patterns a person has.

Question 16

___________ effectively requires an understanding of employees' personalities,values,and attitudes.

Question 17

___________ is the degree to which a person is outgoing,talkative and sociable.

Question 18

____________ can challenge a manager's ability to control costs and performance at the group and individual level.

Question 19

Conscientiousness is the one personality trait that uniformly predicts:

A)How highly adaptable to change a person is
B)How highly motivated a person is to learn a new skill
C)How highly detailed a person will be
D)How highly performance oriented a person will be

Question 20

When engaging in job design or enrichment,a manager should consider:

A)Autonomy in relations to employee personality
B)Freedom relative to employee personality
C)Personality in relation to work behavior
D)Personality in relation to job design

Question 21

What might a manager do to increase an employee's self efficacy? Training people to increase their self efficacy may be effective.Some people may also respond well to verbal encouragement.Empowering people is also a good way of increasing self efficacy.Medium;Comprehension

Question 22

Explain the personality dimension of openness.Openness is the degree to which a person is curious,original,intellectual,creative and open to new ideas.They are highly motivated to learn new skills.Their open mindedness leads them to seek a lot of information and feedback about how they are doing.Medium;Comprehension

Question 23

Studies show that part of our career success and job satisfaction later in life can be explained by our childhood personality.

Question 24

There are only five traits that explain variations in our personalities.

Question 25

When conducting environment scanning,a manager's perceptions color the information that is absorbed and processed.

Question 26

Why might managing employees with low self-esteem be challenging? Managing employees with low self-esteem may be challenging at times because negative feedback given with the intention of improving performance may be viewed as a negative judgment on their worth as an employee.Effectively managing employees with relatively low self-esteem requires tact and providing positive feedback.Hard;Application

Question 27

One method some companies use to improve the match between job candidate and the job is personality testing.

Question 28

People with which of the following trait may be effective leaders because they create a fair environment:

A)Openness
B)Agreeableness
C)Extraversion
D)Conscientiousness

Question 29

A firm's values are often described in the:

A)Company's handbook
B)Company's brochure
C)Mission and vision statements
D)Policy and procedure manuals

Question 30

In addition to the Big Five,researchers have proposed what other traits on which personality depends?

Question 31

Describe two reasons scores on personality self-assessments may not be accurate.Employees may fake their answers on a personality test.Additionally,personality is not a good predictor of work performance.Medium;Comprehension

Question 32

If agreeable people are so nice,does this mean that we should only look for agreeable people when hiring? People high in agreeableness are less likely to engage in constructive and change-oriented communication.Disagreeing with the status quo may create conflict,and agreeable people may avoid creating such conflict,missing an opportunity for constructive change.Hard;Application

Question 33

Studies show that our personality does not have lasting consequences for us.

Question 34

Explain what values are.

Question 35

Identify the five personality traits in the Big Five Personality Traits.

Question 36

How would a social monitor's qualities as a manager affect his/her ability to carry out the controlling functions in an organization?

Question 37

In order to effectively manage organizational behavior,it is helpful to have an understanding of different employees' personality.

Question 38

The best trait that predicts a person's work performance is:

A)Openness
B)Conscientiousness
C)Agreeableness
D)Neuroticism

Question 39

Which one of the following Big Five personality traits is also referred to as "negative affect"?

A)Openness
B)Neuroticism
C)Conscientiousness
D)Agreeableness

Question 40

Personality does not change over long periods of time.

Question 41

The ______________ are initial thoughts and perceptions we form about people and tend to be stable and resilient to contrary information.

Question 42

Why should managers understand how visual perception may be biased?

A)Managers have a tendency to compare and contrast objects and people to each other.
B)Managers are prone to errors and biases when perceiving themselves.
C)Managers rely on their visual perception to form their opinions about people and objects around them.
D)Bias in visual perception tends to interfere with the management process.

Question 43

How do the values a person holds affect their employment?

Question 44

__________ means that we pay attention to parts of the environment while ignoring other parts.

Question 45

Biased visual perception may not necessarily lead to the wrong inferences about the people and objects around us.

Question 46

The type of bias people have depends on their personality.

Question 47

How we perceive others will shape our behavior,which in turn:

A)Will shape the behavior of the person we are interacting with
B)Will lead to undue success or failure
C)May lead to wrong inferences about objects in our environment
D)Will lead to generalizations

Question 48

___________ may be defined as the process by which individuals detect and interpret environmental stimuli.

Question 49

__________ is the tendency to overestimate our performance and capabilities and see ourselves in a more positive light than others see us.

Question 50

__________ is the tendency to underestimate our performance and capabilities and see ourselves in a less positive light than others see us.

Question 51

How should a personality test be validated? Before giving the test to applicants,the company could give it to existing employees to find out the traits that are most important for success in this particular company and job.Then,in the selection context,the company can pay particular attention to those traits.Medium;Comprehension

Question 52

Stereotypes are generalizations based on an individual characteristic.False: Stereotypes are generalizations based on a group characteristic.Medium;Comprehension

Question 53

Focusing on some aspects of the environment and ignoring other elements is called:

A)Optical illusion
B)Selective attention
C)Visual perception
D)Bias in perception

Question 54

Selective perception is particularly important during the:

A)Planning process
B)Organizing process
C)Controlling process
D)Leading process

Question 55

How does visual perception influence behavior in organizations?

Question 56

What are the values of the Schwartz value inventory?

Question 57

What makes stereotypes potentially discriminatory?

Question 58

Impressions may be defined as the process by which individuals detect and interpret environmental stimuli.

Question 59

What kind of legal difficulties did Rent-A-Center encounter when using personality tests?

Question 60

Believing that women are more cooperative than men,or men are more assertive than women,are examples of:

A)Categorizing
B)Stereotyping
C)Biasing
D)Reality check

Question 61

Organizational commitment is the unemotional attachment people have toward the company they work for.

Question 62

The amount of stress present in a job is related to employee satisfaction and commitment.

Question 63

_____________ refers to the feelings people have toward their job.

Question 64

________________ is the unspoken,informal understanding that an employee will contribute certain things to the organization and will receive certain things in return.

Question 65

Job satisfaction and organizational commitment are associated with outcomes that are important to the managerial role of ______________.

Question 66

Exit interviews are often conducted by:

A)Employee manager
B)Human resources representative
C)Outside consultants
D)Top management

Question 67

Explain the process of selective perception.Our background,expectations,and beliefs will shape which events we notice and which events we ignore.For example,an executive's functional background will affect the changes he or she perceives in the environment.Medium;Application

Question 68

Exit interviews involve a meeting with the departing employee's manager.False: Exit interviews involve a meeting with the departing employee.Easy;Knowledge

Question 69

Why does selective perception perpetuate stereotypes?

Question 70

Organizational justice can be classified into three categories:

A)Procedural,distributive and interactional
B)Psychological,reactional,motivational
C)Procedural,psychological,and motivational
D)Interactional,distributive,and psychological

Question 71

Identify two ways companies can track attitudes in the workplace.

Question 72

_____________ refers to our opinions,beliefs,and feelings about aspects of our environment.

Question 73

At the root of organizational justice is ___________,something that is easier to break than to repair if broken.

Question 74

Rather than to actual behaviors,attitudes are more strongly related to:

A)Intentions
B)Values
C)Psychology
D)Stress

Question 75

_____________ is the emotional attachment people have toward the company they work for.

Question 76

At work,two job attitudes that have the greatest potential to influence how we behave are:

A)Perception and bias
B)Self perception and self efficacy
C)Job satisfaction and job commitment
D)Job satisfaction and self esteem

Question 77

Companies can get more out of attitude surveys if responses are held ___________.

Question 78

Under the psychological contract,an employee may believe that if he or she works hard and receives favorable performance evaluations,he or she will receive an annual bonus.

Question 79

Things that make us happy with our job often make us more committed to the company as well.

Question 80

Personality and values play lesser roles in how employees feel about their jobs than other job characteristics.