Deck 8: Leading

Question 1

According to the hierarchy of needs, human motives follow what pattern, from bottom to top?

A)safety, physiological, esteem, social, self-actualization
B)physiological, social, safety, esteem, self-actualization
C)physiological, safety, social, self-actualization, esteem
D)physiological, safety, social, esteem, self-actualization
E)self-actualization, social, esteem, physiological, safety

Answer 1

D

Question 2

Two early advocates of a more humanistic perspective on management were (A) R.H.Franke and J.
C)Wright Mills
D)Kaul (B) Eugene
E)Boyatzis (C) Mary Parker Follett and Chester Bernard
(D) William James and Sigmund Freud
(E) Ralf Dahrendorf and
E)Jennings and Richard

Answer 2

C

Question 3

"The central principle of _______________ is that of integration; the creation of conditions such that the members of the organization can achieve their own goals best by directing their goals toward the success of the enterprise." (A) group development
(B) organizational development
(C) Theory X
(D) Theory Y
(E) vector analysis

Answer 3

D

Question 4

"The significant factor affecting organizational productivity was not the physical conditions or monetary rewards derived from work but the interpersonal relations develop on-the-job." This was the central finding of: (A) Frederick Taylor's Shop Management
(B) Abraham Maslow's The Farther Reaches of Human Nature
(C) Hawthorne studies
(D) Ohio State studies
(E) Saul W.Gillerman's How People Work

Question 5

According to the ______________ approach, leadership is a function of three variables -- leader, followers, and situation. (A) quantitative
(B) humanistic
(C) trait
(D) tripartite
(E) contingency

Question 6

How might an administrator actually use Maslow's hierarchy of needs?

Question 7

What was one of the two major ways presented in the text by which top management can approach the challenge of organizational change? (A) stakeholder analysis
(B) values-based leadership
(C) organizational development
(D) social contract
(E) internal network building

Question 8

Explain the contingency approach to leadership.

Question 9

Explained the significance of the Hawthorne studies.

Question 10

According to the text, which of the following is NOT a stage that groups typically go through as they develop? (A) storming
(B) performing
(C) norming
(D) interacting
(E) forming

Question 11

The slacker sees others as lazy; the selfish person complains that others do not share; the administrator with low concern for people complains that no one seems to take an interest in him.These are all examples of (A) reversion
(B) projection
(C) reification
(D) misinterpretation
(E) syncretism

Question 12

Based on empirical research, we know that all the following factors lead to extreme job satisfaction EXCEPT (A) supervision
(B) achievement
(C) recognition
(D) work itself
(E) responsibility

Question 13

"In contrast to Frederick Taylor, who saw workers responding primarily to economic incentives, Barnard recognized complexities of human motivations." Discuss.

Question 14

Political scientist Fred I.Greenstein identifies which of the following qualities as key to effectiveness of presidents as leaders?

A)Communications
B)Emotional intelligence
C)Political skill
D)Vision
E)Cognitive style

Question 15

What leadership traits do you consider most important.Why?

Question 16

Which of the following management theorist said with more precision than any of his predecessors that different people require different treatment by management? (A) Roethlishberger
(B) Mayo
(C) Maslow
(D) Herzberg
(E) McGregor

Question 17

According to experts, which of the following statements about committee meetings is LEAST correct? (A) The convener should draw up an agenda and circulated it in advance.
(B) The most effect groups have a balance among members of intelligence, on the one hand, and social ability, on the other.
(C) Ideally meetings should begin with a short speech.
(D) Voting for a formal ratification is not the best way to determine consensus.
(E) One reason to have meeting is to disseminate information.

Question 18

Which of the following is NOT one of Reddin's four basic leadership styles? (A) supporting
(B) coaching
(C) motivating
(D) delegating
(E) directing

Question 19

Research on communication suggests all the following EXCEPT

A)consistency of messages by leaders is crucial.
B)style influences the effectiveness of managers.
C)memorable messages tend to he brief.
D)those who state their opinion early in a discussion are better able to have their opinion accepted than those who state their opinion in the middle.
E)stationery and signatures have more impact than electronic mail and faxes.

Question 20

One study compared the importance of spoken words in communication to the importance of voice (pitch, tone, can break) and facial expressions.The study found that spoken words had a relative weight of: (A) 7%
(B) 15%
(C) 38%
(D) 55%
(E) 80%

Question 21

What is the difference between McGregor's Theory X and Theory Y?

Question 22

Though groups follow no rigid patterns, researchers find that most groups develop in four stages.List and briefly discuss each.

Question 23

The text identified two ways to produce to organizational change: planned organizational change and organizational development.Compare and contrast these two approaches.

Question 24

What makes for effect each communication by a leader? Can you give recent examples of effective and ineffective communication by prominent political leaders?

Question 25

What are factors foster group cohesiveness?

Question 26

What can an administrator learned from Herzberg's satisfiers and dissatisfiers?