Deck 4: Forecasting Demand
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Deck 4: Forecasting Demand
1
Forecasts may be influenced by a product's position in its life cycle.
True
2
What forecasting systems combine the intelligence of multiple supply chain partners?
A)FORE
B)MULTISUP
C)CPFR
D)SUPPLY
E)MSCP
A)FORE
B)MULTISUP
C)CPFR
D)SUPPLY
E)MSCP
CPFR
3
As compared to long-range forecasts,short-range forecasts:
A)are less accurate.
B)deal with less comprehensive issues supporting management decisions.
C)employ similar methodologies.
D)all of the above
E)none of the above
A)are less accurate.
B)deal with less comprehensive issues supporting management decisions.
C)employ similar methodologies.
D)all of the above
E)none of the above
deal with less comprehensive issues supporting management decisions.
4
________ forecasts are concerned with rates of technological progress,which can result in the birth of exciting new products,requiring new plants and equipment.
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5
A skeptical manager asks what long-range forecasts can be used for.Give her three possible uses/purposes.
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6
One use of short-range forecasts is to determine:
A)planning for new products.
B)capital expenditures.
C)research and development plans.
D)facility location.
E)job assignments.
A)planning for new products.
B)capital expenditures.
C)research and development plans.
D)facility location.
E)job assignments.
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7
Forecasts of individual products tend to be more accurate than forecasts of product families.
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8
Describe the three forecasting time horizons and their use.
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9
A forecast with a time horizon of about 3 months to 3 years is typically called a:
A)long-range forecast.
B)medium-range forecast.
C)short-range forecast.
D)weather forecast.
E)strategic forecast.
A)long-range forecast.
B)medium-range forecast.
C)short-range forecast.
D)weather forecast.
E)strategic forecast.
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10
Which of the following most requires long-range forecasting (as opposed to short-range or medium-range forecasting)for its planning purposes?
A)job scheduling
B)production levels
C)cash budgeting
D)capital expenditures
E)purchasing
A)job scheduling
B)production levels
C)cash budgeting
D)capital expenditures
E)purchasing
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11
Short-range forecasts tends to ________ longer-range forecasts.
A)be less accurate than
B)be more accurate than
C)have about the same level of accuracy as
D)employ the same methodologies as
E)deal with more comprehensive issues than
A)be less accurate than
B)be more accurate than
C)have about the same level of accuracy as
D)employ the same methodologies as
E)deal with more comprehensive issues than
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12
Forecasts used for new product planning,capital expenditures,facility location or expansion,and R&D typically utilize a:
A)short-range time horizon.
B)medium-range time horizon.
C)long-range time horizon.
D)naive method,because there is no data history.
E)trend extrapolation.
A)short-range time horizon.
B)medium-range time horizon.
C)long-range time horizon.
D)naive method,because there is no data history.
E)trend extrapolation.
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13
A skeptical manager asks what short-range forecasts can be used for.Give her three possible uses/purposes.
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14
The three major types of forecasts used by organizations in planning future operations are:
A)strategic,tactical,and operational.
B)economic,technological,and demand.
C)exponential smoothing,Delphi,and regression.
D)causal,time-series,and seasonal.
E)departmental,organizational,and territorial.
A)strategic,tactical,and operational.
B)economic,technological,and demand.
C)exponential smoothing,Delphi,and regression.
D)causal,time-series,and seasonal.
E)departmental,organizational,and territorial.
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15
List and briefly describe the three major types of forecasts that organizations use in planning future operations.
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16
Demand forecasts serve as inputs to financial,marketing,and personnel planning.
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17
________ forecasts address the business cycle by predicting inflation rates,money supplies,housing starts,and other planning indicators.
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18
Forecasts are usually classified by time horizon into which three categories?
A)short-range,medium-range,and long-range
B)finance/accounting,marketing,and operations
C)strategic,tactical,and operational
D)exponential smoothing,regression,and time series
E)departmental,organizational,and industrial
A)short-range,medium-range,and long-range
B)finance/accounting,marketing,and operations
C)strategic,tactical,and operational
D)exponential smoothing,regression,and time series
E)departmental,organizational,and industrial
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19
What two numbers are contained in the daily report to the CEO of Walt Disney Parks & Resorts regarding the six Orlando parks?
A)yesterday's forecasted attendance and yesterday's actual attendance
B)yesterday's actual attendance and today's forecasted attendance
C)yesterday's forecasted attendance and today's forecasted attendance
D)yesterday's actual attendance and last year's actual attendance
E)yesterday's forecasted attendance and the year-to-date average daily forecast error
A)yesterday's forecasted attendance and yesterday's actual attendance
B)yesterday's actual attendance and today's forecasted attendance
C)yesterday's forecasted attendance and today's forecasted attendance
D)yesterday's actual attendance and last year's actual attendance
E)yesterday's forecasted attendance and the year-to-date average daily forecast error
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20
Most forecasting techniques assume that there is some underlying stability in the system.
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21
________ forecasts employ one or more mathematical models that rely on historical data and/or associative variables to forecast demand.
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22
What are the differences between quantitative and qualitative forecasting methods?
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23
________ forecasts use a series of past data points to make a forecast.
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24
________ is a forecasting technique based upon salespersons' estimates of expected sales.
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25
Which of the following is NOT a step in the forecasting process?
A)Determine the use of the forecast.
B)Eliminate any assumptions.
C)Determine the time horizon of the forecast.
D)Select the forecasting model.
E)Validate and implement the results.
A)Determine the use of the forecast.
B)Eliminate any assumptions.
C)Determine the time horizon of the forecast.
D)Select the forecasting model.
E)Validate and implement the results.
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26
What are the three realities of forecasting that companies face?
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27
Which of the following uses three types of participants: decision makers,staff personnel,and respondents?
A)jury of executive opinion
B)sales force composite
C)Delphi method
D)associative models
E)time series
A)jury of executive opinion
B)sales force composite
C)Delphi method
D)associative models
E)time series
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28
Identify the seven steps involved in forecasting.
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29
Which of the following techniques uses variables such as price and promotional expenditures,which are related to product demand,to predict demand?
A)associative models
B)exponential smoothing
C)weighted moving average
D)moving average
E)trend projection
A)associative models
B)exponential smoothing
C)weighted moving average
D)moving average
E)trend projection
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30
What is the difference between an associative model and a time-series model?
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31
Name and discuss three qualitative forecasting methods.
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32
Identify four quantitative forecasting methods.
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33
The sales force composite forecasting method relies on salespersons' estimates of expected sales.
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34
A naïve forecast for September sales of a product would be equal to the forecast for August.
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35
Which of the following is not a type of qualitative forecasting?
A)jury of executive opinion
B)sales force composite
C)market survey
D)Delphi method
E)moving average
A)jury of executive opinion
B)sales force composite
C)market survey
D)Delphi method
E)moving average
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36
The quarterly "make meeting" of Lexus dealers is an example of a sales force composite forecast.
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37
The forecasting technique that pools the opinions of a group of experts or managers is known as:
A)the expert judgment model.
B)multiple regression.
C)jury of executive opinion.
D)market survey.
E)management coefficients.
A)the expert judgment model.
B)multiple regression.
C)jury of executive opinion.
D)market survey.
E)management coefficients.
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38
What is a time-series forecasting model?
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39
The two general approaches to forecasting are:
A)qualitative and quantitative.
B)mathematical and statistical.
C)judgmental and qualitative.
D)historical and associative.
E)judgmental and associative.
A)qualitative and quantitative.
B)mathematical and statistical.
C)judgmental and qualitative.
D)historical and associative.
E)judgmental and associative.
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40
A time-series model uses a series of past data points to make the forecast.
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41
A trend projection equation with a slope of 0.78 means that there is a 0.78 unit rise in Y per period.
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42
Cycles and random variations are both components of time series.
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43
In time series,which of the following cannot be predicted?
A)large increases in demand
B)cycles
C)seasonal fluctuations
D)random variations
E)large decreases in demand
A)large increases in demand
B)cycles
C)seasonal fluctuations
D)random variations
E)large decreases in demand
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44
Mean squared error and exponential smoothing are two measures of the overall error of a forecasting model.
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45
What is the forecast for May using a four-month moving average? 
A)38
B)42
C)43
D)44
E)47

A)38
B)42
C)43
D)44
E)47
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46
Which of the following statements about time-series forecasting is true?
A)It is always based on the assumption that future demand will be the same as past demand.
B)It makes extensive use of the data collected in the qualitative approach.
C)It is based on the assumption that the analysis of past demand helps predict future demand.
D)Because it accounts for trends,cycles,and seasonal patterns,it is always more powerful than associative forecasting.
E)All of the above are true.
A)It is always based on the assumption that future demand will be the same as past demand.
B)It makes extensive use of the data collected in the qualitative approach.
C)It is based on the assumption that the analysis of past demand helps predict future demand.
D)Because it accounts for trends,cycles,and seasonal patterns,it is always more powerful than associative forecasting.
E)All of the above are true.
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47
Which time-series model below assumes that demand in the next period will be equal to the most recent period's demand?
A)naïve approach
B)moving average approach
C)weighted moving average approach
D)exponential smoothing approach
E)trend projection
A)naïve approach
B)moving average approach
C)weighted moving average approach
D)exponential smoothing approach
E)trend projection
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48
One advantage of exponential smoothing is the limited amount of record keeping involved.
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49
In trend projection,a negative regression slope is mathematically impossible.
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50
The larger the number of periods in the simple moving average forecasting method,the greater the method's responsiveness to changes in demand.
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51
A naïve forecast for September sales of a product would be equal to the sales in August.
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52
Time-series data may exhibit which of the following behaviors?
A)trend
B)random variations
C)seasonality
D)cycles
E)They may exhibit all of the above.
A)trend
B)random variations
C)seasonality
D)cycles
E)They may exhibit all of the above.
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53
Seasonal indices adjust raw data for patterns that repeat at regular time intervals.
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54
John's House of Pancakes uses a weighted moving average method to forecast pancake sales.It assigns a weight of 5 to the previous month's demand,3 to demand two months ago,and 1 to demand three months ago.If sales amounted to 1000 pancakes in May,2200 pancakes in June,and 3000 pancakes in July,what should be the forecast for August?
A)2400
B)2511
C)2067
D)3767
E)1622
A)2400
B)2511
C)2067
D)3767
E)1622
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55
The fundamental difference between cycles and seasonality is the:
A)duration of the repeating patterns.
B)magnitude of the variation.
C)ability to attribute the pattern to a cause.
D)all of the above
E)none of the above
A)duration of the repeating patterns.
B)magnitude of the variation.
C)ability to attribute the pattern to a cause.
D)all of the above
E)none of the above
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56
Which of the following is not present in a time series?
A)seasonality
B)operational variations
C)trend
D)cycles
E)random variations
A)seasonality
B)operational variations
C)trend
D)cycles
E)random variations
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57
Demand for individual products can be driven by product life cycles.
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58
In trend projection,the trend component is the slope of the regression equation.
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59
Gradual upward or downward movement of data over time is called:
A)seasonality.
B)a cycle.
C)a trend.
D)exponential variation.
E)random variation.
A)seasonality.
B)a cycle.
C)a trend.
D)exponential variation.
E)random variation.
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60
A six-month moving average forecast is generally better than a three-month moving average forecast if demand:
A)is rather stable.
B)has been changing due to recent promotional efforts.
C)follows a downward trend.
D)exceeds one million units per year.
E)follows an upward trend.
A)is rather stable.
B)has been changing due to recent promotional efforts.
C)follows a downward trend.
D)exceeds one million units per year.
E)follows an upward trend.
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61
Which of the following statements comparing exponential smoothing to the weighted moving average technique is TRUE?
A)Exponential smoothing is more easily used in combination with the Delphi method.
B)More emphasis can be placed on recent values using the weighted moving average.
C)Exponential smoothing is considerably more difficult to implement on a computer.
D)Exponential smoothing typically requires less record keeping of past data.
E)Exponential smoothing allows one to develop forecasts for multiple periods,whereas the weighted moving average technique does not.
A)Exponential smoothing is more easily used in combination with the Delphi method.
B)More emphasis can be placed on recent values using the weighted moving average.
C)Exponential smoothing is considerably more difficult to implement on a computer.
D)Exponential smoothing typically requires less record keeping of past data.
E)Exponential smoothing allows one to develop forecasts for multiple periods,whereas the weighted moving average technique does not.
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62
Given forecast errors of -1,4,8,and -3,what is the mean absolute deviation?
A)2
B)3
C)4
D)8
E)16
A)2
B)3
C)4
D)8
E)16
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63
A seasonal index for a monthly series is about to be calculated on the basis of three years' accumulation of data.The three previous July values were 110,150,and 130.The average demand over all months during the three-year time period was 190 .What is the approximate seasonal index for July?
A)0.487
B)0.684
C)1.462
D)2.053
E)cannot be calculated with the information given
A)0.487
B)0.684
C)1.462
D)2.053
E)cannot be calculated with the information given
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64
Demand for a certain product is forecast to be 800 units per month,averaged over all 12 months of the year.The product follows a seasonal pattern,for which the January monthly index is 1.25.What is the seasonally-adjusted sales forecast for January?
A)640 units
B)798.75 units
C)801.25 units
D)1000 units
E)83.33 units
A)640 units
B)798.75 units
C)801.25 units
D)1000 units
E)83.33 units
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65
Which time-series model uses BOTH past forecasts and past demand data to generate a new forecast?
A)naïve
B)moving average
C)weighted moving average
D)exponential smoothing
E)trend projection
A)naïve
B)moving average
C)weighted moving average
D)exponential smoothing
E)trend projection
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66
For a given product demand,the time-series trend equation is 53 - 4x.The negative sign on the slope of the equation:
A)is a mathematical impossibility.
B)is an indication that the forecast is biased,with forecast values lower than actual values.
C)is an indication that product demand is declining.
D)implies that the coefficient of determination will also be negative.
E)implies that the cumulative error will be negative.
A)is a mathematical impossibility.
B)is an indication that the forecast is biased,with forecast values lower than actual values.
C)is an indication that product demand is declining.
D)implies that the coefficient of determination will also be negative.
E)implies that the cumulative error will be negative.
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67
Which of the following is TRUE regarding the two smoothing constants of the Forecast Including Trend (FIT)model?
A)One constant is positive,while the other is negative.
B)They are called MAD and cumulative error.
C)Alpha is always smaller than beta.
D)One constant smoothes the regression intercept,whereas the other smoothes the regression slope.
E)Their values are determined independently.
A)One constant is positive,while the other is negative.
B)They are called MAD and cumulative error.
C)Alpha is always smaller than beta.
D)One constant smoothes the regression intercept,whereas the other smoothes the regression slope.
E)Their values are determined independently.
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68
Given an actual demand this period of 61,a forecast for this period of 58,and an alpha of 0.3,what would the forecast for the next period be using exponential smoothing?
A)45.5
B)57.1
C)58.9
D)61.0
E)65.5
A)45.5
B)57.1
C)58.9
D)61.0
E)65.5
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69
Which of the following smoothing constants would make an exponential smoothing forecast equivalent to a naive forecast?
A)0
B)1 divided by the number of periods
C)0.5
D)1.0
E)cannot be determined
A)0
B)1 divided by the number of periods
C)0.5
D)1.0
E)cannot be determined
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70
Suppose that the last four months of sales were 8,10,15,and 9 units,respectively.Suppose further that the last four forecasts were 5,6,11,and 12 units,respectively.What is the Mean Absolute Deviation (MAD)of these forecasts?
A)2
B)-10
C)3.5
D)9
E)10.5
A)2
B)-10
C)3.5
D)9
E)10.5
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71
Which of the following values of alpha would cause exponential smoothing to respond the SLOWEST to forecast errors?
A)0.10
B)0.2246
C)0.50
D)0.90
E)cannot be determined
A)0.10
B)0.2246
C)0.50
D)0.90
E)cannot be determined
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72
Suppose that the demand in period 1 was 7 units and the demand in period 2 was 9 units.Assume that the forecast for period 1 was for 5 units.If the firm uses exponential smoothing with an alpha value of .20,what should be the forecast for period 3? (Round answers to two decimal places. )
A)9.00
B)3.72
C)9.48
D)5.00
E)6.12
A)9.00
B)3.72
C)9.48
D)5.00
E)6.12
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73
The primary purpose of the mean absolute deviation (MAD)in forecasting is to:
A)estimate the trend line.
B)eliminate forecast errors.
C)measure forecast accuracy.
D)seasonally adjust the forecast.
E)remove random variations.
A)estimate the trend line.
B)eliminate forecast errors.
C)measure forecast accuracy.
D)seasonally adjust the forecast.
E)remove random variations.
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74
Increasing the number of periods in a moving average will accomplish greater smoothing,but at the expense of:
A)manager understanding.
B)accuracy.
C)stability.
D)sensitivity to real changes in the data.
E)All of the above are diminished when the number of periods increases.
A)manager understanding.
B)accuracy.
C)stability.
D)sensitivity to real changes in the data.
E)All of the above are diminished when the number of periods increases.
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75
A time-series trend equation is 25.3 + 2.1x.What is your forecast for period 7?
A)23.2
B)25.3
C)27.4
D)40.0
E)179.2
A)23.2
B)25.3
C)27.4
D)40.0
E)179.2
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76
Which of the following is NOT a characteristic of exponential smoothing?
A)smoothes random variations in the data
B)uses an easily altered weighting scheme
C)weights each historical value equally
D)has minimal data storage requirements
E)uses the previous period's forecast
A)smoothes random variations in the data
B)uses an easily altered weighting scheme
C)weights each historical value equally
D)has minimal data storage requirements
E)uses the previous period's forecast
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77
Yamaha manufactures which set of products with complementary demands to address seasonal variations?
A)golf clubs and skis
B)swimming suits and winter jackets
C)jet skis and snowmobiles
D)pianos and guitars
E)ice skates and water skis
A)golf clubs and skis
B)swimming suits and winter jackets
C)jet skis and snowmobiles
D)pianos and guitars
E)ice skates and water skis
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78
A forecasting method has produced the following over the past five months.What is the mean absolute deviation? 
A)-0.2
B)-1.0
C)0.0
D)1.2
E)8.6

A)-0.2
B)-1.0
C)0.0
D)1.2
E)8.6
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79
Given an actual demand this period of 103,a forecast value for this period of 99,and an alpha of .4,what is the exponential smoothing forecast for next period?
A)94.6
B)97.4
C)100.6
D)101.6
E)103.0
A)94.6
B)97.4
C)100.6
D)101.6
E)103.0
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80
A forecast based on the previous forecast plus a percentage of the forecast error is a(n):
A)qualitative forecast.
B)naive forecast.
C)moving average forecast.
D)weighted moving average forecast.
E)exponential smoothing forecast.
A)qualitative forecast.
B)naive forecast.
C)moving average forecast.
D)weighted moving average forecast.
E)exponential smoothing forecast.
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