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Selling 8th Edition by Stephen Castleberry,John Tanner
Edition 8ISBN: 978-0073530017Selling 8th Edition by Stephen Castleberry,John Tanner
Edition 8ISBN: 978-0073530017 Exercise 19
Many wise people, such as Steven Covey, say to worry about the things you can control and not to worry about the things you can't control. What does that mean for a salesperson, when so many promises a salesperson makes are actually fulfilled by someone else?
Explanation
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Customer service is one of the most impo...
Selling 8th Edition by Stephen Castleberry,John Tanner
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